"Priyantha" <priyantha@wightman.ca> wrote:

In my company, there are several technical guys make changes to the existing network and it's very difficult to keep track of what we did when, etc.

i feel your pain - except when it was happening, they weren't as technical as they thought they were...

I'm looking for a simple tool, in which each and every one has to manually record whatever (s)he has done or any incident (s)he observed so that the tool archives that data someway. Later, in case if someone needs, (s)he should be able to search for that archive by date, by person, by a random phrase, etc.

rancid (http://www.shrubbery.net/rancid) and cvs-web (http://stud.fh-heilbronn.de/~zeller/cgi/cvsweb.cgi/) rancid does nice proactive checking of device configs, and cvs-web is a pretty front end to look through change history for tracking: request tracker (http://www.bestpractical.com/rt/) - it is a ticketing system, but you could probably customize it to fit your needs netoffice (http://sourceforge.net/projects/netoffice/) - haven't used it personally, but it looks like it might work too track+ (http://sourceforge.net/projects/trackplus/) - same as netoffice of course, nothing will work unless everyone uses it, so you have to have clear, concise policies for change management, and then enforce them. hth /joshua

Any help in this regard is appreciated,

Priyantha Pushpa Kumara --------------------------------------- Manager - Data Services Wightman Internet Ltd. Clifford, ON N0G 1M0 Fax: 519-327-8010

"Walk with me through the Universe, And along the way see how all of us are Connected. Feast the eyes of your Soul, On the Love that abounds. In all places at once, seemingly endless, Like your own existence." - Stephen Hawking -