Hello everyone, I'm having an issue with a customer that XO Communications and I have in common who is seeing outrageous latency. I've tried to submit a request via the XO website, but it appears their automated form is broken. If an XO support rep can contact me off-list I'd appreciate it; or if anyone has a direct email contact for XO Business Support, please email me personally and I'll buy you a virtual beer. Thanks, Matthew Evans, MCSA Alpha Theory | "the right decision, every time." 2201 Coronation Blvd., Suite 140 Charlotte, NC 28227 (704) 307-2914 x205 www.alphatheory.com<http://www.alphatheory.com/> ALPHA THEORY QUICK DEMO<https://www.alphatheory.com/demo/quickdemo.html> (click here)