First, if you are getting SPAMmed with <furlough> messages from NSF, sorry. The server does it automagically. I am still reading my mail from home, though now in an UNOFFICIAL capacity, as I am forbidden from performing gummint service... Next, please realize that the operational and implementor folks at Sprint are held hostage to the big bureaucrazy problem: they have to wait each year for the next budget cycle to play catch-up with their performance needs. So, do your best to help them by sending constructive comments to them for them that they might show to their top-level management that is still living in the days of voice telephony with 25-year depreciation cycles on central office gear. Don't stop complaining, but try to give the clueful guys within Sprint something to help them win the good fights internally. This, obviously goes for other service providers, too. --SG (Furloughed Fed) ____________________________________________ Steve Goldstein, National Science Foundation +1(703)306-1949 Ext. 1119 "Let's not procrastinate until tomorrow!"
On Tue, 19 Dec 1995, Steve Goldstein wrote:
First, if you are getting SPAMmed with <furlough> messages from NSF, sorry. The server does it automagically. I am still reading my mail from home, though now in an UNOFFICIAL capacity, as I am forbidden from performing gummint service...
Oh, thats ok, we all love getting 7 or 8 email messages from NSF every time we mail to a mailing list simply because they want us to know the great loss we are experiencing due to the gov't shutdown. (I am pro NSF for the record, but the pissing matches agencies have gotten into are irksome, almost as much show as the grandstanding politicians.)
Next, please realize that the operational and implementor folks at Sprint are held hostage to the big bureaucrazy problem: they have to wait each year for the next budget cycle to play catch-up with their performance needs.
I'm not blaming the implementors, I am blaming sprint corporate. They are in a business they don't understand and don't care to.
So, do your best to help them by sending constructive comments to them for them that they might show to their top-level management that is still living in the days of voice telephony with 25-year depreciation cycles on central office gear. Don't stop complaining, but try to give the clueful guys within Sprint something to help them win the good fights internally.
Well, I tried constructive criticism, I tried writing email, I even tried just telling the temps they hire to run the INSC /exactly/ what to type in to fix a problem. Lets see, after that I got to explain to them what the /?? postfix on IP adresses meant. You're right, we should /help/ them for proving that they cannot do their job or even find someone to hire to do the job. Go sprint. Woowoo. Needless to say I don't have fond thoughts when it conerns sprint's backbone. The designed a broken backbone and then hired non-technical techs to handle the NOC desk. There are about 4 good people at sprint that you actually get to talk to, Elliot Alby, Diane (don't know her last name), and at least Mohammad and Prassad will do what you tell them to. Sean Doran is great when you get through to him (email only), and Rick Martin does a tolerable job with news (in an organisation where tolerable is a bright spot). The fact of the matter is that Sprint provides inferior service at market prices. Any questions?
] news (in an organisation where tolerable is a bright spot). The fact of ] the matter is that Sprint provides inferior service at market prices. ] Any questions? Yes, just one: Why did you purchase network service from them? -alan
On Tue, 19 Dec 1995, Alan Hannan wrote:
Yes, just one:
Why did you purchase network service from them?
I would guess because they were the only ones at the time offering resellable T1's with minimal strings. The world has changed much in the last 12-24 months, unfortunately most contracts for service have 1 to 3 year terms. Christopher E Stefan http://www.ironhorse.com/~flatline System Administrator Home: (206) 706-0945 Ironhorse Software, Inc. Work: (206) 783-6636 flatline@ironhorse.com finger for PGP key
On Tue, 19 Dec 1995, Alan Hannan wrote:
] news (in an organisation where tolerable is a bright spot). The fact of ] the matter is that Sprint provides inferior service at market prices. ] Any questions?
Yes, just one:
Why did you purchase network service from them?
Wasn't my choice. They were using Sprint here before I got here and my boss is fascinated with the easy, since it was easier to renew the contract than think about complex issues like working out another contract he renewed the contract. Starting Jan 3 I will no longer be dependant on Sprintlink services.
On Tue, 19 Dec 1995, Justin Newton wrote:
Well, I tried constructive criticism, I tried writing email, I even tried just telling the temps they hire to run the INSC /exactly/ what to type in to fix a problem. Lets see, after that I got to explain to them what the /?? postfix on IP adresses meant. You're right, we should /help/ them for proving that they cannot do their job or even find someone to hire to do the job. Go sprint. Woowoo. Needless to say I don't have fond thoughts when it conerns sprint's backbone. The designed a broken backbone and then hired non-technical techs to handle the NOC desk. There are about 4 good people at sprint that you actually get to talk to, Elliot Alby, Diane (don't know her last name), and at least Mohammad and Prassad will do what you tell them to. Sean Doran is great when you get through to him (email only), and Rick Martin does a tolerable job with news (in an organisation where tolerable is a bright spot). The fact of the matter is that Sprint provides inferior service at market prices. Any questions?
Diane, is great, but she left. :-( And Rich Martin is not working wiht sprint now. I love calling sprint and showing them what they need to do to fix there news box. Nathan Stratton CEO, NetRail, Inc. Your Gateway to the World! --------------------------------------------------------------------------- Phone (703)524-4800 NetRail, Inc. Fax (703)534-5033 2007 N. 15 St. Suite 5 Email sales@netrail.net Arlington, Va. 22201 WWW http://www.netrail.net/ Access: (703) 524-4802 guest ---------------------------------------------------------------------------
participants (5)
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Alan Hannan -
Christopher E. Stefan -
Justin Newton -
Nathan Stratton -
sgoldste＠nsf.gov