RE: Fiber Network Equipment Commercial Norms
Appreciate everyone’s comments here. Lots of good responses. I think the client isn’t really looking to squeeze the equipment owner here, more so just looking for a formal agreement that codifies responsibility, insurance, points of contact for notifications, etc… (the leaking battery example is a great example here). Tim has a good point, based on what I know about the building, I believe it to be part of a metro ring or backbone. This isn’t an MDU, but rather an institutional building where they previously brought in 4” cables full of twisted pair back in the 70’s. That’s all been replaced by the fiber now. Whatever it is, the owner comes running when the local maintenance apprentice unplugs it…. He tells me they show up within 30-45 minutes. Thanks for everyone’s insight! Thanks, Jeff Ray 956-592-2019 JRay06@gmail.com <mailto:JRay06@gmail.com>
On Wed, 22 Sep 2021 14:47:32 -0500 <jray06@gmail.com> wrote:
Whatever it is, the owner comes running when the local maintenance apprentice unplugs it…. He tells me they show up within 30-45 minutes.
We've attempted to address this problem by having plastic tags on the power cords that basically say "don't unplug me!". I call them "no no tags". They were about $1.25 per to have them printed; they are about 7 x 3 inches. I think our only issue has been an "IT Guy" who thought unplugging everything in the room would be a good first step to solving his unrelated network problems. --TimH
Those, as well as cable and label tags with the NOC nunber, are worth their weight in gold to be honest. Almost any telco should give you a Right of Entry agreement that codified things like insurance, etc. It’s “our gear” so of course we are responsible for it, but you should codify it in an agreement Ms. Lady Benjamin PD Cannon of Glencoe, ASCE 6x7 Networks & 6x7 Telecom, LLC CEO lb@6by7.net "The only fully end-to-end encrypted global telecommunications company in the world.” FCC License KJ6FJJ Sent from my iPhone via RFC1149.
On Sep 22, 2021, at 3:33 PM, Tim Howe <tim.h@bendtel.com> wrote:
On Wed, 22 Sep 2021 14:47:32 -0500 <jray06@gmail.com> wrote:
Whatever it is, the owner comes running when the local maintenance apprentice unplugs it…. He tells me they show up within 30-45 minutes.
We've attempted to address this problem by having plastic tags on the power cords that basically say "don't unplug me!". I call them "no no tags". They were about $1.25 per to have them printed; they are about 7 x 3 inches. I think our only issue has been an "IT Guy" who thought unplugging everything in the room would be a good first step to solving his unrelated network problems.
--TimH
participants (3)
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jray06＠gmail.com -
Lady Benjamin Cannon of Glencoe, ASCE -
Tim Howe