Verizon 3G/4G Mobile Internet Sales Contact?
Hello, If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :) Thanks, chris
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked). Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew the product and gave up. For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit. On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
On that note, any other carriers who do have static IP offerings at a reasonable price? Just looking for OOB really, unlimited data would be nice too so it doesnt have to be worried about On Mon, Dec 12, 2011 at 10:10 AM, PC <paul4004@gmail.com> wrote:
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked).
Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew the product and gave up.
For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit.
On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked).
Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew
Both At&T and Sprint have a static offering as well. Cheers Ryan -----Original Message----- From: chris [mailto:tknchris@gmail.com] Sent: Monday, December 12, 2011 10:44 AM To: PC Cc: NANOG list Subject: Re: Verizon 3G/4G Mobile Internet Sales Contact? On that note, any other carriers who do have static IP offerings at a reasonable price? Just looking for OOB really, unlimited data would be nice too so it doesnt have to be worried about On Mon, Dec 12, 2011 at 10:10 AM, PC <paul4004@gmail.com> wrote: the product and gave up.
For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit.
On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked).
Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew
I am using what you are looking for today with VPN connectivity and it has been discussed on this list previously. There are some things you should be aware of with static ip. Contact me offline and I may be able to put you in contact with someone. ----- Original Message ----- From: "Ryan Finnesey" <rfinnesey@gmail.com> To: "chris" <tknchris@gmail.com>, "PC" <paul4004@gmail.com> Cc: "NANOG list" <nanog@nanog.org> Sent: Monday, December 12, 2011 10:50:13 AM Subject: RE: Verizon 3G/4G Mobile Internet Sales Contact? Both At&T and Sprint have a static offering as well. Cheers Ryan -----Original Message----- From: chris [mailto:tknchris@gmail.com] Sent: Monday, December 12, 2011 10:44 AM To: PC Cc: NANOG list Subject: Re: Verizon 3G/4G Mobile Internet Sales Contact? On that note, any other carriers who do have static IP offerings at a reasonable price? Just looking for OOB really, unlimited data would be nice too so it doesnt have to be worried about On Mon, Dec 12, 2011 at 10:10 AM, PC <paul4004@gmail.com> wrote: the product and gave up.
For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit.
On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
I am using what is called Verizon Private Network on 4G witch gives me private Static IPs. Cheers Ryan -----Original Message----- From: PC [mailto:paul4004@gmail.com] Sent: Monday, December 12, 2011 10:10 AM To: chris Cc: NANOG list Subject: Re: Verizon 3G/4G Mobile Internet Sales Contact?
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked). Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew the product and gave up. For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit. On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
Hello, Someone contacted me offlist and got me direct contact info to someone at VZ who know exactly what I was looking for and was very helpful. And the pricing is quite fair :) Thanks to everyone who sent me info. chris On Mon, Dec 12, 2011 at 10:10 AM, PC <paul4004@gmail.com> wrote:
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked).
Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew the product and gave up.
For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit.
On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
How much was the pricing and is it unlimited BW? I may be interested too depending on costs....
Date: Mon, 12 Dec 2011 12:03:01 -0500 Subject: Re: Verizon 3G/4G Mobile Internet Sales Contact? From: tknchris@gmail.com To: paul4004@gmail.com CC: nanog@nanog.org
Hello,
Someone contacted me offlist and got me direct contact info to someone at VZ who know exactly what I was looking for and was very helpful. And the pricing is quite fair :)
Thanks to everyone who sent me info. chris
On Mon, Dec 12, 2011 at 10:10 AM, PC <paul4004@gmail.com> wrote:
From my experience:
IPV4 Static IPs nor private IP service are currently available on the 4g service (I asked).
Even the routable IPV6 Static IPs can not receive remote traffic (at least they failed to get ESP traffic when I tried to build a VPN with them because the ipv4 address provided was carrier-grade natted). This, they seem too clueless to provide any further input on after many attempts (they don't know IPV6) even after calling Tier 2 support from a customer account with 2,000+ telemetry data lines. Their IPV6 clue is very low. The reps cared, they just couldn't find anyone who knew the product and gave up.
For the IPV4 3g, the tech support should be able to sell you one, but it has a $500 setup fee or something similarly absurd, making it very uneconomical for a single unit.
On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris@gmail.com> wrote:
Hello,
If anyone has any contact info for the correct department within Verizon which handles getting a mobile internet service via 3G/4G, that would be a huge help. I am trying to avoid the usual Verizon runaround of being transferred from dept to dept because no one has any idea what I'm talking about. I also would preferably like a static IP if possible. Tried contacting Verizon Wireless and they are trying to sell me a MiFi and have no idea what a static IP is :)
Thanks, chris
participants (5)
-
Brandon Kim -
chris -
Elijah Savage -
PC -
Ryan Finnesey