In message <200112071652.fB7GqDQ07020@valen.gwi.net>, Fletcher E Kittredge writ es:

On Thu, 6 Dec 2001 20:40:36 -0700 (MST) Pete Kruckenberg wrote:

...

Who is/are the network operations equivalents of people like Peter Drucker and Jack Welch--people who are looked at not only has role models for operations success, but as luminaries in the industry for having established and educated the masses about best practices?

My idiosyncratic, incomplete, personal list is:

Steve Bellovin

I appreciate the compliment, but I'm not an operations guy -- never was in the NOC sense, except for *tiny* networks, and for a fair number of years not even on security. I hang out on NANOG so that I can learn from everyone else. --Steve Bellovin, http://www.research.att.com/~smb Full text of "Firewalls" book now at http://www.wilyhacker.com