Hello All, I have a client in Seattle, they've been hard down since Sunday due to a replaced CL/Lumen switch in the building telephone room. They never got hooked up after the switch was replaced. Can someone please contact me off list about this? Thanks!
Seems like a quick call to the noc with a ticket number they could get somebody dispatched in half a day or less On Wed, Oct 11, 2023, 10:57 AM Brendan Carlson <brendan@bcarlsonmedia.com> wrote:
Hello All,
I have a client in Seattle, they've been hard down since Sunday due to a replaced CL/Lumen switch in the building telephone room. They never got hooked up after the switch was replaced.
Can someone please contact me off list about this?
Thanks!
Hey All, I got an escalation contact. All set here. Thanks! On Wed, Oct 11, 2023, 10:54 Brendan Carlson <brendan@bcarlsonmedia.com> wrote:
Hello All,
I have a client in Seattle, they've been hard down since Sunday due to a replaced CL/Lumen switch in the building telephone room. They never got hooked up after the switch was replaced.
Can someone please contact me off list about this?
Thanks!
participants (2)
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Brendan Carlson
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TJ Trout