On 10/13/2015 5:44 PM, Robert Story wrote:

On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: RG> We are having a problem with email from a certain IP being rejected RG> with code FBLW15. We have gone through the normal channels but have RG> received no communication/acknowledgement from Microsoft at all. Emails RG> to any domain with *outlook.com MX records are rejected with the RG> following: RG> [....] RG> We have emailed delist@messaging.microsoft.com, with no response.

This has happened to me twice this year. Both times I got an auto-response fairly quickly, and a followup message within a week, and was delisted. Never could get any info on why I was listed in the first place, though.

Robert

An MS engineer reached out earlier, gave me this: https://postmaster.live.com/snds/addnetwork.aspx Signing for and using that tool, I was able to pin-point the cause. You can also sign-up for their junk-mail feedback loop. Hope this helps you next time! -- Sincerely, Bobby Glover Director of IS & Engineering SVI Incorporated

On Tue, 13 Oct 2015 17:47:28 -0700 Robert wrote: RG> On 10/13/2015 5:44 PM, Robert Story wrote: RG> > On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: RG> > RG> We are having a problem with email from a certain IP being RG> > RG> rejected with code FBLW15. We have gone through the normal RG> > RG> channels but have received no communication/acknowledgement from RG> > RG> Microsoft at all. Emails to any domain with *outlook.com MX RG> > RG> records are rejected with the following: RG> > RG> [....] RG> > RG> We have emailed delist@messaging.microsoft.com, with no response. RG> > RG> > This has happened to me twice this year. Both times I got an RG> > auto-response fairly quickly, and a followup message within a week, RG> > and was delisted. Never could get any info on why I was listed in the RG> > first place, though. RG> > RG> > RG> > Robert RG> > RG> An MS engineer reached out earlier, gave me this: RG> RG> https://postmaster.live.com/snds/addnetwork.aspx RG> RG> Signing for and using that tool, I was able to pin-point the cause. You RG> can also sign-up for their junk-mail feedback loop. RG> RG> Hope this helps you next time!

Excellent, thanks!

Unfortunately, that's not going to work if the refusal reason was FBLW15 (or TBLW15). You're not dealing with an issue on the Outlook/Hotmail side of the house. If you had provided the last two octets, I might have been able to give some advice earlier, but alas, everyone seems loathe to actually say which IP is having issues. Aloha mai Nai`a. -- " So this is how Liberty dies ... http://kapu.net/~mjwise/ " To Thunderous Applause.

On 2015-10-15 01:58, Robert Glover wrote:

On 10/13/2015 10:49 PM, Michael J Wise wrote:

...

Unfortunately, that's not going to work if the refusal reason was FBLW15 (or TBLW15).

You're not dealing with an issue on the Outlook/Hotmail side of the house.

If you had provided the last two octets, I might have been able to give some advice earlier, but alas, everyone seems loathe to actually say which IP is having issues.

IP in question: 65.111.224.51

Not trying to hide anything, but seeing the posts with obfuscated IPs has rubbed off on me I suppose (for better or for worse.

I appreciate if you can help us out here.

-Bobby

Hi Robert, I just experienced the same problem. It took 10 days before I got delisted without explanation. My IP is clean, never blacklisted, SPF+DKIM+DMARC, present in DNSWL.org, etc. Note that I had no issues for sending emails to @outlook.com. I only had issues (#FBLW15) when sending emails to Office365/ExchangeOnline users (i.e. @dowcorning.com in this case). Best Regards, Arnaud.