Troubles with HE's Tunnelbroker
I know at least some people here (srs?) use HE.net's tunnelbroker service. Has anyone else been experiencing issues? I have three different tunnels that I've noticed are down (to various data centers), and calling their support department (and emailing) thusfar have proved to be less than helpful. If anyone else using the service could contact me out-of-band in the interest of comparing notes, I'd greatly appreciate it. Thanks, Dan Mahoney -- "Man, this is such a trip" -Dan Mahoney, October 25, 1997 --------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
Hurricane Electric's Tunnelbroker, to my knowledge, is operated by one of their Administrators.. on his personal time. Last I knew, they didn't really have a support staff so to speak... you might want to talk to mike in the NOC at Hurricane Electric. Also, tunnels do not effect network operations of any kind and are pseudo networks, please keep discussions on-topic. Thanks. ----- Original Message ----- From: "Dan Mahoney, System Admin" <danm@prime.gushi.org> To: <nanog@merit.edu> Sent: Tuesday, May 16, 2006 3:42 PM Subject: Troubles with HE's Tunnelbroker
I know at least some people here (srs?) use HE.net's tunnelbroker service.
Has anyone else been experiencing issues? I have three different tunnels that I've noticed are down (to various data centers), and calling their support department (and emailing) thusfar have proved to be less than helpful.
If anyone else using the service could contact me out-of-band in the interest of comparing notes, I'd greatly appreciate it.
Thanks,
Dan Mahoney
--
"Man, this is such a trip"
-Dan Mahoney, October 25, 1997
--------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
Should be fixed now. The tunnelbroker service uses a bunch of retired 7206 routers. One of the routers ate its config. Because of the number of tunnels it uses compressed configurations, which can get corrupted if a router runs out of memory (from leaks and memory fragmentation). Tunnel broker issues should be directed to support@he.net. Though it is a free service with "beta" level support, we are a 24 x 7 operation so last night an engineer was busy recovering the specific router from a back up. Mike. On Tue, 16 May 2006, Greg Taylor wrote:
Hurricane Electric's Tunnelbroker, to my knowledge, is operated by one of their Administrators.. on his personal time. Last I knew, they didn't really have a support staff so to speak... you might want to talk to mike in the NOC at Hurricane Electric. Also, tunnels do not effect network operations of any kind and are pseudo networks, please keep discussions on-topic. Thanks.
----- Original Message ----- From: "Dan Mahoney, System Admin" <danm@prime.gushi.org> To: <nanog@merit.edu> Sent: Tuesday, May 16, 2006 3:42 PM Subject: Troubles with HE's Tunnelbroker
I know at least some people here (srs?) use HE.net's tunnelbroker service.
Has anyone else been experiencing issues? I have three different tunnels that I've noticed are down (to various data centers), and calling their support department (and emailing) thusfar have proved to be less than helpful.
If anyone else using the service could contact me out-of-band in the interest of comparing notes, I'd greatly appreciate it.
Thanks,
Dan Mahoney
--
"Man, this is such a trip"
-Dan Mahoney, October 25, 1997
--------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
+----------------- H U R R I C A N E - E L E C T R I C -----------------+ | Mike Leber Direct Internet Connections Voice 510 580 4100 | | Hurricane Electric Web Hosting Colocation Fax 510 580 4151 | | mleber@he.net http://www.he.net | +-----------------------------------------------------------------------+
Thank you for heads up Mike, I appreciate this service a lot. We have been even giving people ipv6 workshops in Puerto Rico by using your tool. So Thank you! :) Mehmet Akcin - mehmet@nic.pr Registry of ccTLD .PR Phone 787-764-0000 x 5922 Fax 787-754-0757 On May 17, 2006 04:20 PM, Mike Leber <mleber@he.net> wrote:
Should be fixed now. The tunnelbroker service uses a bunch of retired 7206 routers. One of the routers ate its config. Because of the number of tunnels it uses compressed configurations, which can get corrupted if a router runs out of memory (from leaks and memory fragmentation).
Tunnel broker issues should be directed to support@he.net. Though it is a free service with "beta" level support, we are a 24 x 7 operation so last night an engineer was busy recovering the specific router from a back up.
Mike.
On Tue, 16 May 2006, Greg Taylor wrote:
Hurricane Electric's Tunnelbroker, to my knowledge, is operated by one of their Administrators.. on his personal time. Last I knew, they didn't really have a support staff so to speak... you might want to talk to mike in the NOC at Hurricane Electric. Also, tunnels do not effect network operations of any kind and are pseudo networks, please keep discussions on-topic. Thanks.
----- Original Message ----- From: "Dan Mahoney, System Admin" <danm@prime.gushi.org> To: <nanog@merit.edu> Sent: Tuesday, May 16, 2006 3:42 PM Subject: Troubles with HE's Tunnelbroker
I know at least some people here (srs?) use HE.net's tunnelbroker service.
Has anyone else been experiencing issues? I have three different tunnels that I've noticed are down (to various data centers), and calling their support department (and emailing) thusfar have proved to be less than helpful.
If anyone else using the service could contact me out-of-band in the interest of comparing notes, I'd greatly appreciate it.
Thanks,
Dan Mahoney
--
"Man, this is such a trip"
-Dan Mahoney, October 25, 1997
--------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
+----------------- H U R R I C A N E - E L E C T R I C -----------------+ | Mike Leber Direct Internet Connections Voice 510 580 4100 | | Hurricane Electric Web Hosting Colocation Fax 510 580 4151 | | mleber@he.net http://www.he.net |
+-----------------------------------------------------------------------+
On Tue, 2006-05-16 at 18:42 -0400, Dan Mahoney, System Admin wrote:
I know at least some people here (srs?) use HE.net's tunnelbroker service.
Has anyone else been experiencing issues? I have three different tunnels that I've noticed are down (to various data centers), and calling their support department (and emailing) thusfar have proved to be less than helpful.
<extremely shameless plug> http://www.sixxs.net/pops/occaid/ </extremely shameless plug> Greets, Jeroen
participants (5)
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Dan Mahoney, System Admin -
Greg Taylor -
Jeroen Massar -
Mehmet Akcin -
Mike Leber