BellNexxia to C&W problems in NY ? (AS577 - AS3561)
I have a few users exchanging data with sites inside Bell Canada call in to complain today with various symptoms (eg. VPNs timing out, transfers taking a long time). After a bit of narrowing down, it would seem that when the traffic comes at me via C&W from Bell (2 of my 3 transit providers 852 and 6539 talk to parts of Bell this way) the problems are acute. Looking at traceroutes between C&W and Bell IP space, there does indeed seem to be some issue between their exchange point in NY The 2 snippets being From bell to cw 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec From cw to bell 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec At one point in the day, it was adding about 400 to 500ms of latency Type escape sequence to abort. Tracing the route to route-server.cw.net (209.1.220.234) 1 dis40-toronto63-fe5-0-0.in.bellnexxia.net (205.207.238.210) 32 msec 0 msec 232 msec 2 core2-toronto63-pos11-5.in.bellnexxia.net (206.108.98.141) 0 msec 0 msec 0 msec 3 core3-toronto63-pos6-0.in.bellnexxia.net (64.230.242.101) 0 msec 0 msec 0 msec 4 core4-montreal02-pos13-1.in.bellnexxia.net (64.230.243.237) 28 msec 204 msec 208 msec 5 core1-newyork83-pos0-0.in.bellnexxia.net (206.108.99.190) 20 msec 20 msec 16 msec 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec 8 agr2-loopback.NewYork.cw.net (206.24.194.102) [AS 3561] 184 msec 176 msec 180 msec 9 dcr1-so-6-1-0.NewYork.cw.net (206.24.207.53) [AS 3561] 184 msec 180 msec 184 msec 10 dcr2-loopback.SantaClara.cw.net (208.172.146.100) [AS 3561] 248 msec 248 msec 248 msec 11 bhr1-pos-0-0.SantaClarasc8.cw.net (208.172.156.198) [AS 3561] 256 msec 244 msec 244 msec 12 bhr2-ge-2-0.SantaClarasc8.cw.net (208.172.147.54) [AS 3561] 252 msec 248 msec 248 msec 13 209.1.169.177 [AS 3561] 172 msec 184 msec * route-server.cw.net>traceroute looking-glass.in.bellnexxia.net Translating "looking-glass.in.bellnexxia.net"...domain server (64.41.189.214) [OK] Type escape sequence to abort. Tracing the route to looking-glass.in.bellnexxia.net (205.207.237.50) 1 209.1.169.178 0 msec 0 msec 0 msec 2 bhr1-ge-2-0.SantaClarasc8.cw.net (208.172.147.53) 0 msec 0 msec 0 msec 3 dcr2-so-3-0-0.SantaClara.cw.net (208.172.156.197) 0 msec 4 msec 0 msec 4 dcr1-loopback.NewYork.cw.net (206.24.194.99) 76 msec dcr2-loopback.NewYork.cw.net (206.24.194.100) 72 msec dcr1-loopback.NewYork.cw.net (206.24.194.99) 68 msec 5 agr1-so-0-0-0.NewYork.cw.net (206.24.207.50) 68 msec 72 msec 68 msec 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec 8 core1-newyork83-pos1-1.in.bellnexxia.net (206.108.103.193) 260 msec 332 msec 216 msec 9 core4-montreal02-pos6-3.in.bellnexxia.net (206.108.99.189) 196 msec 204 msec 200 msec 10 64.230.243.238 208 msec 296 msec 460 msec 11 core2-torontodc-pos3-1.in.bellnexxia.net (206.108.104.2) [AS 577] 432 msec 404 msec 404 msec 12 dis4-torontodc-Vlan82.in.bellnexxia.net (206.108.104.30) [AS 577] 400 msec 240 msec 440 msec 13 looking-glass.in.bellnexxia.net (205.207.237.50) [AS 577] 452 msec 236 msec 244 msec route-server.cw.net> Anyone know whats up ? ---Mike -------------------------------------------------------------------- Mike Tancsa, tel +1 519 651 3400 Sentex Communications, mike@sentex.net Providing Internet since 1994 www.sentex.net Cambridge, Ontario Canada www.sentex.net/mike
Mike, It does appear that this interconnect is running a bit hot. If there is anyone from Bell Nexxia/AS577 listening, feel free to ping me offline and I'll see what I can do to help out. But, to be honest, this is an issue that could/should be handled your upstream and noc@cw.net. I don't see any emails from you sent to noc@cw.net. Regards, Mark Kasten Mike Tancsa wrote:
I have a few users exchanging data with sites inside Bell Canada call in to complain today with various symptoms (eg. VPNs timing out, transfers taking a long time). After a bit of narrowing down, it would seem that when the traffic comes at me via C&W from Bell (2 of my 3 transit providers 852 and 6539 talk to parts of Bell this way) the problems are acute.
Looking at traceroutes between C&W and Bell IP space, there does indeed seem to be some issue between their exchange point in NY
The 2 snippets being From bell to cw 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec From cw to bell 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec
At one point in the day, it was adding about 400 to 500ms of latency
Type escape sequence to abort. Tracing the route to route-server.cw.net (209.1.220.234)
1 dis40-toronto63-fe5-0-0.in.bellnexxia.net (205.207.238.210) 32 msec 0 msec 232 msec 2 core2-toronto63-pos11-5.in.bellnexxia.net (206.108.98.141) 0 msec 0 msec 0 msec 3 core3-toronto63-pos6-0.in.bellnexxia.net (64.230.242.101) 0 msec 0 msec 0 msec 4 core4-montreal02-pos13-1.in.bellnexxia.net (64.230.243.237) 28 msec 204 msec 208 msec 5 core1-newyork83-pos0-0.in.bellnexxia.net (206.108.99.190) 20 msec 20 msec 16 msec 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec 8 agr2-loopback.NewYork.cw.net (206.24.194.102) [AS 3561] 184 msec 176 msec 180 msec 9 dcr1-so-6-1-0.NewYork.cw.net (206.24.207.53) [AS 3561] 184 msec 180 msec 184 msec 10 dcr2-loopback.SantaClara.cw.net (208.172.146.100) [AS 3561] 248 msec 248 msec 248 msec 11 bhr1-pos-0-0.SantaClarasc8.cw.net (208.172.156.198) [AS 3561] 256 msec 244 msec 244 msec 12 bhr2-ge-2-0.SantaClarasc8.cw.net (208.172.147.54) [AS 3561] 252 msec 248 msec 248 msec 13 209.1.169.177 [AS 3561] 172 msec 184 msec *
route-server.cw.net>traceroute looking-glass.in.bellnexxia.net Translating "looking-glass.in.bellnexxia.net"...domain server (64.41.189.214) [OK]
Type escape sequence to abort. Tracing the route to looking-glass.in.bellnexxia.net (205.207.237.50)
1 209.1.169.178 0 msec 0 msec 0 msec 2 bhr1-ge-2-0.SantaClarasc8.cw.net (208.172.147.53) 0 msec 0 msec 0 msec 3 dcr2-so-3-0-0.SantaClara.cw.net (208.172.156.197) 0 msec 4 msec 0 msec 4 dcr1-loopback.NewYork.cw.net (206.24.194.99) 76 msec dcr2-loopback.NewYork.cw.net (206.24.194.100) 72 msec dcr1-loopback.NewYork.cw.net (206.24.194.99) 68 msec 5 agr1-so-0-0-0.NewYork.cw.net (206.24.207.50) 68 msec 72 msec 68 msec 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec 8 core1-newyork83-pos1-1.in.bellnexxia.net (206.108.103.193) 260 msec 332 msec 216 msec 9 core4-montreal02-pos6-3.in.bellnexxia.net (206.108.99.189) 196 msec 204 msec 200 msec 10 64.230.243.238 208 msec 296 msec 460 msec 11 core2-torontodc-pos3-1.in.bellnexxia.net (206.108.104.2) [AS 577] 432 msec 404 msec 404 msec 12 dis4-torontodc-Vlan82.in.bellnexxia.net (206.108.104.30) [AS 577] 400 msec 240 msec 440 msec 13 looking-glass.in.bellnexxia.net (205.207.237.50) [AS 577] 452 msec 236 msec 244 msec route-server.cw.net>
Anyone know whats up ?
---Mike -------------------------------------------------------------------- Mike Tancsa, tel +1 519 651 3400 Sentex Communications, mike@sentex.net Providing Internet since 1994 www.sentex.net Cambridge, Ontario Canada www.sentex.net/mike
Hi Mark, Thanks for responding / confirming. My transits that are C&W peers are Telus and 306/GT. I contacted them to contact you as I am not a direct C&W customer. I am just in the middle so to speak trying to understand and work around the problem. ---Mike At 06:38 PM 09/03/2004, Mark Kasten wrote:
Mike, It does appear that this interconnect is running a bit hot. If there is anyone from Bell Nexxia/AS577 listening, feel free to ping me offline and I'll see what I can do to help out. But, to be honest, this is an issue that could/should be handled your upstream and noc@cw.net. I don't see any emails from you sent to noc@cw.net.
Regards, Mark Kasten
Mike Tancsa wrote:
I have a few users exchanging data with sites inside Bell Canada call in to complain today with various symptoms (eg. VPNs timing out, transfers taking a long time). After a bit of narrowing down, it would seem that when the traffic comes at me via C&W from Bell (2 of my 3 transit providers 852 and 6539 talk to parts of Bell this way) the problems are acute.
Looking at traceroutes between C&W and Bell IP space, there does indeed seem to be some issue between their exchange point in NY
The 2 snippets being From bell to cw 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec From cw to bell 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec
At one point in the day, it was adding about 400 to 500ms of latency
Type escape sequence to abort. Tracing the route to route-server.cw.net (209.1.220.234)
1 dis40-toronto63-fe5-0-0.in.bellnexxia.net (205.207.238.210) 32 msec 0 msec 232 msec 2 core2-toronto63-pos11-5.in.bellnexxia.net (206.108.98.141) 0 msec 0 msec 0 msec 3 core3-toronto63-pos6-0.in.bellnexxia.net (64.230.242.101) 0 msec 0 msec 0 msec 4 core4-montreal02-pos13-1.in.bellnexxia.net (64.230.243.237) 28 msec 204 msec 208 msec 5 core1-newyork83-pos0-0.in.bellnexxia.net (206.108.99.190) 20 msec 20 msec 16 msec 6 bx2-newyork83-pos3-0.in.bellnexxia.net (206.108.103.194) 20 msec 20 msec 16 msec 7 iar4-so-2-3-0.NewYork.cw.net (208.173.135.185) [AS 3561] 172 msec 176 msec 176 msec 8 agr2-loopback.NewYork.cw.net (206.24.194.102) [AS 3561] 184 msec 176 msec 180 msec 9 dcr1-so-6-1-0.NewYork.cw.net (206.24.207.53) [AS 3561] 184 msec 180 msec 184 msec 10 dcr2-loopback.SantaClara.cw.net (208.172.146.100) [AS 3561] 248 msec 248 msec 248 msec 11 bhr1-pos-0-0.SantaClarasc8.cw.net (208.172.156.198) [AS 3561] 256 msec 244 msec 244 msec 12 bhr2-ge-2-0.SantaClarasc8.cw.net (208.172.147.54) [AS 3561] 252 msec 248 msec 248 msec 13 209.1.169.177 [AS 3561] 172 msec 184 msec *
route-server.cw.net>traceroute looking-glass.in.bellnexxia.net Translating "looking-glass.in.bellnexxia.net"...domain server (64.41.189.214) [OK]
Type escape sequence to abort. Tracing the route to looking-glass.in.bellnexxia.net (205.207.237.50)
1 209.1.169.178 0 msec 0 msec 0 msec 2 bhr1-ge-2-0.SantaClarasc8.cw.net (208.172.147.53) 0 msec 0 msec 0 msec 3 dcr2-so-3-0-0.SantaClara.cw.net (208.172.156.197) 0 msec 4 msec 0 msec 4 dcr1-loopback.NewYork.cw.net (206.24.194.99) 76 msec dcr2-loopback.NewYork.cw.net (206.24.194.100) 72 msec dcr1-loopback.NewYork.cw.net (206.24.194.99) 68 msec 5 agr1-so-0-0-0.NewYork.cw.net (206.24.207.50) 68 msec 72 msec 68 msec 6 iar4-loopback.NewYork.cw.net (206.24.194.39) 68 msec 68 msec 72 msec 7 teleglobe.NewYork.cw.net (208.173.135.186) 208 msec 208 msec 208 msec 8 core1-newyork83-pos1-1.in.bellnexxia.net (206.108.103.193) 260 msec 332 msec 216 msec 9 core4-montreal02-pos6-3.in.bellnexxia.net (206.108.99.189) 196 msec 204 msec 200 msec 10 64.230.243.238 208 msec 296 msec 460 msec 11 core2-torontodc-pos3-1.in.bellnexxia.net (206.108.104.2) [AS 577] 432 msec 404 msec 404 msec 12 dis4-torontodc-Vlan82.in.bellnexxia.net (206.108.104.30) [AS 577] 400 msec 240 msec 440 msec 13 looking-glass.in.bellnexxia.net (205.207.237.50) [AS 577] 452 msec 236 msec 244 msec route-server.cw.net>
Anyone know whats up ?
---Mike -------------------------------------------------------------------- Mike Tancsa, tel +1 519 651 3400 Sentex Communications, mike@sentex.net Providing Internet since 1994 www.sentex.net Cambridge, Ontario Canada www.sentex.net/mike
participants (2)
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Mark Kasten
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Mike Tancsa