Enterprise DNS providers
Hello any weekend workers :) We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed). Black Lotus looks like the next best contender, has anyone had experience with these or any other recommendations for how we can transfer a .com.mt to a reliable hosting provider during the weekend? Thanks! Ken
Thanks everyone for the fast and offline responses! Black Lotus contacted me directly (almost instantly) and helped me set up an account straight away so I will give them a try. On 16 October 2010 12:03, Ken Gilmour <ken.gilmour@gmail.com> wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
Black Lotus looks like the next best contender, has anyone had experience with these or any other recommendations for how we can transfer a .com.mtto a reliable hosting provider during the weekend?
Thanks!
Ken
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria. /Jonas
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team. Best regards, Jeff On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
I haven't used UltraDNS, but given some of their unsavory sales tactics, I'm pretty biased against them. They spend awhile spamming people, and calling up CTOs. seph Jeffrey Lyon <jeffrey.lyon@blacklotus.net> writes:
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team.
Best regards, Jeff
On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
Working with a previous client about 1.5 years ago, we asked Dyn and UltraDNS to send proposals over. UltraDNS was 3x the Dyn quote, and we were satisfied from personal experience with Dyn before. When I explained to the UltraDNS rep why we went with Dyn, they said "Oh, I thought you were looking for an enterprise provide". Another vendor I don't plan on ever using (or even considering) again. On Mon, Oct 18, 2010 at 11:03 AM, seph <seph@directionless.org> wrote:
I haven't used UltraDNS, but given some of their unsavory sales tactics, I'm pretty biased against them. They spend awhile spamming people, and calling up CTOs.
seph
Jeffrey Lyon <jeffrey.lyon@blacklotus.net> writes:
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team.
Best regards, Jeff
On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers
from
US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
-- Brandon Galbraith US Voice: 630.492.0464
Maybe this is a new business opportunity. What do "Enterprise" DNS providers change? Cheers Ryan -----Original Message----- From: Brandon Galbraith [mailto:brandon.galbraith@gmail.com] Sent: Monday, October 18, 2010 1:30 PM To: seph Cc: nanog@nanog.org Subject: Re: Enterprise DNS providers Working with a previous client about 1.5 years ago, we asked Dyn and UltraDNS to send proposals over. UltraDNS was 3x the Dyn quote, and we were satisfied from personal experience with Dyn before. When I explained to the UltraDNS rep why we went with Dyn, they said "Oh, I thought you were looking for an enterprise provide". Another vendor I don't plan on ever using (or even considering) again. On Mon, Oct 18, 2010 at 11:03 AM, seph <seph@directionless.org> wrote:
I haven't used UltraDNS, but given some of their unsavory sales tactics, I'm pretty biased against them. They spend awhile spamming people, and calling up CTOs.
seph
Jeffrey Lyon <jeffrey.lyon@blacklotus.net> writes:
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team.
Best regards, Jeff
On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers
from
US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
-- Brandon Galbraith US Voice: 630.492.0464
It depends on the provider. Some are decently priced. Neustar / UltraDNS is exponentially more expensive than their equally capable competitors. I've seen they're pricing at $50 - 500 per 1M queries, depending on how bad you are at negotiating. You'll need to spend at least a few thousand per month to get below the $100 per 1M. Pretty much everyone else is < $100 per 1M with much lower commits. My major beef with Neustar, outside of stupid high pricing, is that they changed the way all of their services were billed back in early 2009 and then arbitrarily applied the new overage calculations to existing accounts, resulting in thousands of dollars in overage to the account I had with them at the time. Their ethically questionable sales staff used this as an opportunity to force an upgrade in order to accommodate a "courtesy" fee waiver. We're using Afilias now and the difference has been night and day. Best regards, Jeff On Wed, Oct 20, 2010 at 9:24 AM, Ryan Finnesey <ryan.finnesey@harrierinvestments.com> wrote:
Maybe this is a new business opportunity. What do "Enterprise" DNS providers change? Cheers Ryan
-----Original Message----- From: Brandon Galbraith [mailto:brandon.galbraith@gmail.com] Sent: Monday, October 18, 2010 1:30 PM To: seph Cc: nanog@nanog.org Subject: Re: Enterprise DNS providers
Working with a previous client about 1.5 years ago, we asked Dyn and UltraDNS to send proposals over. UltraDNS was 3x the Dyn quote, and we were satisfied from personal experience with Dyn before. When I explained to the UltraDNS rep why we went with Dyn, they said "Oh, I thought you were looking for an enterprise provide". Another vendor I don't plan on ever using (or even considering) again.
On Mon, Oct 18, 2010 at 11:03 AM, seph <seph@directionless.org> wrote:
I haven't used UltraDNS, but given some of their unsavory sales tactics, I'm pretty biased against them. They spend awhile spamming people, and calling up CTOs.
seph
Jeffrey Lyon <jeffrey.lyon@blacklotus.net> writes:
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team.
Best regards, Jeff
On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers
from
US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
-- Brandon Galbraith US Voice: 630.492.0464
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
I do not know much about their sales tactics but I can say I used them years ago for a project and had no technical problems. Cheers Ryan -----Original Message----- From: seph [mailto:seph@directionless.org] Sent: Monday, October 18, 2010 12:03 PM To: Subject: Re: Enterprise DNS providers I haven't used UltraDNS, but given some of their unsavory sales tactics, I'm pretty biased against them. They spend awhile spamming people, and calling up CTOs. seph Jeffrey Lyon <jeffrey.lyon@blacklotus.net> writes:
We're using Afilias now, we had nothing short of a horrendous experience dealing with Neustar / UltraDNS and their uninformed, blood hungry sales team.
Best regards, Jeff
On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund <jonas@bjorklund.cn> wrote:
On Sat, 16 Oct 2010, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
On 18 October 2010 06:53, Jonas Björklund <jonas@bjorklund.cn> wrote:
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
I would tend to agree... I have also used UltraDNS in the past for other companies, however we needed them urgently and someone else responded faster and they seem to be doing a good job so far. Regards, Ken
I have used UltraDNS before. They are decent. I am however evaluating Dynect (www.dyn.com) who are very popular with social media companies like Twitter. On Sun, Oct 17, 2010 at 11:17 PM, Ken Gilmour <ken.gilmour@gmail.com> wrote:
On 18 October 2010 06:53, Jonas Björklund <jonas@bjorklund.cn> wrote:
I have worked for one of the biggest poker networks and we used UltraDNS. The company was first operated from Sweden and later Austria.
/Jonas
I would tend to agree... I have also used UltraDNS in the past for other companies, however we needed them urgently and someone else responded faster and they seem to be doing a good job so far.
Regards,
Ken
I have been quite happy with Dynect so far. They were very flexbile on a number of items and the service has been great. On Mon, Oct 18, 2010 at 12:13 AM, Shacolby Jackson < shacolby@bluejeansnet.com> wrote:
I have used UltraDNS before. They are decent. I am however evaluating Dynect (www.dyn.com) who are very popular with social media companies like Twitter.
On Sun, Oct 17, 2010 at 11:17 PM, Ken Gilmour <ken.gilmour@gmail.com> wrote:
On 18 October 2010 06:53, Jonas Björklund <jonas@bjorklund.cn> wrote:
I have worked for one of the biggest poker networks and we used
UltraDNS.
The company was first operated from Sweden and later Austria.
/Jonas
I would tend to agree... I have also used UltraDNS in the past for other companies, however we needed them urgently and someone else responded faster and they seem to be doing a good job so far.
Regards,
Ken
-- -- Darren Bolding -- -- darren@bolding.org --
Hi, I have been following this thread, and am mostly curious - can somebody (or preferably several folks) define what is meant by 'Enterprise DNS' ? Thanks, - Mike On Oct 16, 2010, at 3:03 AM, Ken Gilmour wrote:
Hello any weekend workers :)
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
Black Lotus looks like the next best contender, has anyone had experience with these or any other recommendations for how we can transfer a .com.mt to a reliable hosting provider during the weekend?
Thanks!
Ken
Subject: Terminology Request, WAS: Enterprise DNS providers Date: Mon, Oct 18, 2010 at 12:36:33AM -0700 Quoting Michael DeMan (nanog@deman.com):
Hi,
I have been following this thread, and am mostly curious - can somebody (or preferably several folks) define what is meant by 'Enterprise DNS' ?
"Quality DNS operations for people with lots of money and not so lots of operational capacity (dare I say clue?)" -- Måns Nilsson primary/secondary/besserwisser/machina MN-1334-RIPE +46 705 989668 ... I'm IMAGINING a sensuous GIRAFFE, CAVORTING in the BACK ROOM of a KOSHER DELI --
On 18 October 2010 10:21, Mans Nilsson <mansaxel@besserwisser.org> wrote:
Subject: Terminology Request, WAS: Enterprise DNS providers Date: Mon, Oct 18, 2010 at 12:36:33AM -0700 Quoting Michael DeMan (nanog@deman.com):
Hi,
I have been following this thread, and am mostly curious - can somebody (or preferably several folks) define what is meant by 'Enterprise DNS' ?
"Quality DNS operations for people with lots of money and not so lots of operational capacity (dare I say clue?)"
Or maybe for some random company who doesn't have the burstable capacity to handle a multi-gigabit network attack with a couple of office DNS servers. Or maybe just a company who requires a guaranteed SLA... etc... Had we moved to a free provider I have no doubt they would have gone down as well which is not a very nice thing for us to do, so we moved to someone who could shout at us and we could shout at.
On Sat, 16 Oct 2010, Ken Gilmour wrote:
We are looking at urgently deploying an outsourced DNS provider for a critical domain which is currently unavailable but are having some difficulty. I've tried contacting UltraDNS who only allow customers from US / Canada to sign up (we are in Malta) and their Sales dept are closed, and Easy DNS who don't have .com.mt as an option in the dropdown for transferring domain names (and also support is closed).
Just throwing my hat in the ring. DNSmadeEasy has handled my DNS traffic, both personal and professional, for several years with an uptime of 99.9999%* over 8 years of service (I've been with them for at least 4). Very honest, very responsive, great service, and very good pricing for an Enterprise Anycasted DNS network. Beckman * They were DDOSed recently with an enormous amount of traffic. First outage in their 8 year history. www.dnsmadeeasy.com --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
participants (11)
-
Brandon Galbraith -
Darren Bolding -
Jeffrey Lyon -
Jonas Bj�rklund -
Ken Gilmour -
Mans Nilsson -
Michael DeMan -
Peter Beckman -
Ryan Finnesey -
seph -
Shacolby Jackson