[substitutions for offensive terms are mine]

...

You know what, go and [run windows] yourself you little [manager]..

...

Please don't hesitate to contact us if you have any more questions.

...

Best Regards, Shazad eServers - driving the "e" into your business.

This is the second time recently that a member of this list has dragged their own personal disputes onto the list. I don't particularly like this and I would be happy to see the list owner come down hard on the perp. Banishment?

How about invoking temporary suspension clauses in cases like this? One day cooling off period for first offense, one week for the second, one month for the third? I think immediate banishment is a bit too harsh; but suspending posting privileges for 24 hours, along with a note to the list noting that the person is on suspension so people don't take the person's silence as a sign of agreement on topics of discussion. I understand a desire to not make public a person's chastisement; but on the other hand, if you don't know that a person has a gag order on them, it may well seem that they are tacitly supporting a position through their silence, when that is indeed not the case.

This seems to be a lot worse than the usual annoying off-topic threads.

It was entertaining for the first round; after that, it quickly became tiresome. Matt