Sharef Mustafa wrote:

What is the title of the white paper you mentioned? Is it available for free? If not how can I get it?

Sorry, I should have put the link to the Best Practices in Reputation Services white paper in. I meant to, but I got distracted writing the disclaimer and forgot to paste the URL. http://www.opus1.com/www/whitepapers/reputationserviceswp.pdf jms -- Joel M Snyder, 1404 East Lind Road, Tucson, AZ, 85719 Senior Partner, Opus One Phone: +1 520 324 0494 jms@Opus1.COM http://www.opus1.com/jms