Not sure if you have this already, but their phone number is +1 866-899-8998. On Tue, May 10, 2022 at 10:41 AM Mark Stevens <manager@monmouth.com> wrote:

Verizon Wireless had a serious 4G/LTE issue affecting the Thingspace product that cause a complete outage for many of our customers. It would be greatly appreciated if someone from the Verizon NRB (Network Repair) group would connect with me offline the routing and filtering issues we saw.

Thanks

Mark