Phone ouages grow more severe
Networks Are Taking Longer To Repair Despite Focus On Boosting Reliability By JESSE DRUCKER and AMY SCHATZ Staff Reporters of THE WALL STREET JOURNAL November 10, 2005; Page B10 Despite a new focus on strengthening traditional U.S. telecommunications systems to withstand terrorism and natural disasters, telephone-network outages have grown more severe and are lasting longer to repair. [...] In the past four years, the median duration of an outage was 3.3 hours -- "significantly higher" than the 2.86 hours it took to restore operations during the first eight years data were tracked, according to the report. The severity of the outages -- which takes into account several factors, including the number of customers affected -- has also jumped over the past four years. [...]
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Sean Donelan