Is there a Comcast network opts person that could reach me off list? I have a routing question that makes zero sense to us, while trying to customer's issue at their office in Leesburg, VA where Comcast is their upstream network service. It's a simple question, looking for a simple response, but I know the rabbit hole I would go down if I asked Comcast technical support since none of them really know anything about networking and just read a script. Thanks! Sincerely, Nick Ellermann - CTO & VP Cloud Services BroadAspect E: nellermann@broadaspect.com<mailto:nellermann@broadaspect.com> P: 703-297-4639 F: 703-996-4443 THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.
Send me a note off-list and I can help. John On Wed, Jan 20, 2016 at 1:17 PM, Nick Ellermann <nellermann@broadaspect.com> wrote:
Is there a Comcast network opts person that could reach me off list? I have a routing question that makes zero sense to us, while trying to customer's issue at their office in Leesburg, VA where Comcast is their upstream network service. It's a simple question, looking for a simple response, but I know the rabbit hole I would go down if I asked Comcast technical support since none of them really know anything about networking and just read a script.
Thanks!
Sincerely, Nick Ellermann - CTO & VP Cloud Services BroadAspect
E: nellermann@broadaspect.com<mailto:nellermann@broadaspect.com> P: 703-297-4639 F: 703-996-4443
THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.
participants (2)
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John Neiberger -
Nick Ellermann