On Tue, 27 Feb 2007, Brandon Galbraith wrote:

Anyone having problems with Hurricane Electric in Chicago?

I'm seeing all my packets through them dropped at gsr12012.chi.he.net [ 206.223.138.5]. Just wanted to see if I'm the only one. We're utilizing Hurricane Electric via the Equinix Direct service.

The card in slot 5 of that router has failed and has taken down the router. We are waiting on Equinix smart hands to get to the router to pull the card, etc. In the mean time we reboot the router. In the future, you are welcome to contact noc@he.net or support@he.net depending on the urgency. We would be happy to help you. +----------------- H U R R I C A N E - E L E C T R I C -----------------+ | Mike Leber Direct Internet Connections Voice 510 580 4100 | | Hurricane Electric Web Hosting Colocation Fax 510 580 4151 | | mleber@he.net http://www.he.net | +-----------------------------------------------------------------------+