As of November 2 2001 every Internet circuit I knew damaged during or as a result of the terrorist attacks in New York City, Pentagon and Pennsylvania has been repaired, re-routed, or replaced by alternative service. Or, regretably, were no longer needed by customers. Of course, this is only anecdotal information.
Unfortunately you're not correct, UUNET still has a decent amount of clients in lower Manhattan without service. ----- Original Message ----- From: "Sean Donelan" <sean@donelan.com> To: <nanog@merit.edu> Sent: Saturday, November 03, 2001 12:25 AM Subject: Last NYC 9/11 Internet repairs
As of November 2 2001 every Internet circuit I knew damaged during or as a result of the terrorist attacks in New York City, Pentagon and Pennsylvania has been repaired, re-routed, or replaced by alternative service. Or, regretably, were no longer needed by customers.
Of course, this is only anecdotal information.
On Tue, 6 Nov 2001, Mike Moglin wrote:
Unfortunately you're not correct, UUNET still has a decent amount of clients in lower Manhattan without service.
UUNET's official web site plainly states their current network status as of November 6, 2001: Outages: None Absent evidence to the contrary, I have to take UUNET at their word.
Let me clarify... Several customers in lower Manhattan using UUNet DSL (they resell covad) are still experiencing outages, they've closed all the tickets and rolled them up into a master ticket. ----- Original Message ----- From: "Sean Donelan" <sean@donelan.com> To: "Mike Moglin" <mike@jungle.net> Cc: <nanog@merit.edu> Sent: Tuesday, November 06, 2001 2:00 PM Subject: Re: Last NYC 9/11 Internet repairs
On Tue, 6 Nov 2001, Mike Moglin wrote:
Unfortunately you're not correct, UUNET still has a decent amount of
clients
in lower Manhattan without service.
UUNET's official web site plainly states their current network status as of November 6, 2001:
Outages: None
Absent evidence to the contrary, I have to take UUNET at their word.
On Tue, 6 Nov 2001, Mike Moglin wrote:
Let me clarify...
Several customers in lower Manhattan using UUNet DSL (they resell covad) are still experiencing outages, they've closed all the tickets and rolled them up into a master ticket.
As of September 24, COVAD reported less than 450 DSL customers were without service, out of an original 30,000. The remaining customers were served by Verizon loops out of 140 West St. I believe UUNET (as well as several other providers) have offered customers the option to restore some service through alternative product offerings. This includes wireless, dialup, and installing service in other locations. Are you claiming those UUNET customers weren't offered alternate ways to restore their service? Or they declined the offer, and prefer to wait for their DSL service whenever it may be restored?
I can't speak for anyone else, but I know that my company was not offered any alternatives what so ever. As a matter of fact in a conversation earlier today the tech on the phone joked that I could have had new service installed faster than this is getting repaired. ----- Original Message ----- From: "Sean Donelan" <sean@donelan.com> To: "Mike Moglin" <mike@jungle.net> Cc: <nanog@merit.edu> Sent: Tuesday, November 06, 2001 7:50 PM Subject: Re: Last NYC 9/11 Internet repairs
On Tue, 6 Nov 2001, Mike Moglin wrote:
Let me clarify...
Several customers in lower Manhattan using UUNet DSL (they resell covad)
still experiencing outages, they've closed all the tickets and rolled
are them
up into a master ticket.
As of September 24, COVAD reported less than 450 DSL customers were without service, out of an original 30,000. The remaining customers were served by Verizon loops out of 140 West St.
I believe UUNET (as well as several other providers) have offered customers the option to restore some service through alternative product offerings. This includes wireless, dialup, and installing service in other locations.
Are you claiming those UUNET customers weren't offered alternate ways to restore their service? Or they declined the offer, and prefer to wait for their DSL service whenever it may be restored?
On Tue, 6 Nov 2001, Mike Moglin wrote:
I can't speak for anyone else, but I know that my company was not offered any alternatives what so ever. As a matter of fact in a conversation earlier today the tech on the phone joked that I could have had new service installed faster than this is getting repaired.
Call your Worldcom/UUNET sales person and ask. Also call your AT&T, Sprint, Verizon or favorite local ISP salesperson asking if they have any special services to help businesses recover service lost after September 11. Different carriers seem to be able to get services in different places. So you can't assume just because one carrier can't deliver, no carrier can deliver. You may not get the exact service, or exact location you had before. If you are flexible, folks have been successfull getting some service restored somewhere.
participants (2)
-
Mike Moglin -
Sean Donelan