ARIN Route Registry Issue
I am having some issues with ARIN Route Registry email not responding to emails that I am sending. I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response. Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend. Erik Sundberg Sr. Network Engineer Nitel 1101 West Lake Street,6th Fl Chicago, IL 60607 Desk: 773-661-5532 Cell: 708-710-7419 NOC 24/7: 866-892-0915 Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com> http://www.nitelusa.com ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.
Erik - I¹ve reach out to you off-list. Regards, Nate Davis Chief Operating Officer American Registry for Internet Numbers On 8/13/16, 2:42 PM, "NANOG on behalf of Erik Sundberg" <nanog-bounces@nanog.org on behalf of ESundberg@nitelusa.com> wrote:
I am having some issues with ARIN Route Registry email not responding to emails that I am sending.
I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response.
Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend.
Erik Sundberg Sr. Network Engineer Nitel 1101 West Lake Street,6th Fl Chicago, IL 60607 Desk: 773-661-5532 Cell: 708-710-7419 NOC 24/7: 866-892-0915 Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com> http://www.nitelusa.com
________________________________
CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.
They are moving offices. https://www.arin.net/announcements/2016/20160804.html Frank -----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Erik Sundberg Sent: Saturday, August 13, 2016 1:43 PM To: nanog@nanog.org Subject: ARIN Route Registry Issue I am having some issues with ARIN Route Registry email not responding to emails that I am sending. I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response. Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend. Erik Sundberg Sr. Network Engineer Nitel 1101 West Lake Street,6th Fl Chicago, IL 60607 Desk: 773-661-5532 Cell: 708-710-7419 NOC 24/7: 866-892-0915 Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com> http://www.nitelusa.com ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.
They are moving offices. https://www.arin.net/announcements/2016/20160804.html
"All other customer support business systems (website, email, ARIN Online, RESTful Provisioning, Whois, RDAP, IRR, RPKI repository, etc.) will remain operational during the move."
It says email will be online. Not that anyone will be there to answer them. Sent from my Verizon, Samsung Galaxy smartphone -------- Original message -------- From: Randy Bush <randy@psg.com> Date: 8/13/16 6:30 PM (GMT-05:00) To: Frank Bulk <frnkblk@iname.com> Cc: North American Network Operators' Group <nanog@nanog.org> Subject: Re: ARIN Route Registry Issue
They are moving offices. https://www.arin.net/announcements/2016/20160804.html
"All other customer support business systems (website, email, ARIN Online, RESTful Provisioning, Whois, RDAP, IRR, RPKI repository, etc.) will remain operational during the move."
It says email will be online. Not that anyone will be there to answer them.
They are moving offices. https://www.arin.net/announcements/2016/20160804.html
"All other customer support business systems (website, email, ARIN Online, RESTful Provisioning, Whois, RDAP, IRR, RPKI repository, etc.) will remain operational during the move."
the op was reporting a problem with email-based irr updated randy
On Aug 13, 2016, at 12:42 PM, Erik Sundberg <ESundberg@nitelusa.com> wrote:
I am having some issues with ARIN Route Registry email not responding to emails that I am sending.
I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response.
Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend.
Erik - Our apologies - apparently there was an error that had RR email going to our HQ email servers (which are no longer present) rather than via smtp relay in the public-facing colocation sites. This has been since fixed, and the email queues flushed - i.e. you should have your responses at this time. (If this is not the case, please let me know asap.) Thanks! (and again apologizes for the glitch) /John John Curran President and CEO ARIN
John, I started to receive emails back from rr@arin.net. Thanks for looking at this. Good luck with the move. Erik Sundberg Sr. Network Engineer Nitel 1101 West Lake Street,6th Fl Chicago, IL 60607 Desk: 773-661-5532 Cell: 708-710-7419 NOC 24/7: 866-892-0915 Email: esundberg@nitelusa.com http://www.nitelusa.com
On Aug 13, 2016, at 7:13 PM, John Curran <jcurran@arin.net> wrote:
On Aug 13, 2016, at 12:42 PM, Erik Sundberg <ESundberg@nitelusa.com> wrote:
I am having some issues with ARIN Route Registry email not responding to emails that I am sending.
I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response.
Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend.
Erik -
Our apologies - apparently there was an error that had RR email going to our HQ email servers (which are no longer present) rather than via smtp relay in the public-facing colocation sites. This has been since fixed, and the email queues flushed - i.e. you should have your responses at this time. (If this is not the case, please let me know asap.)
Thanks! (and again apologizes for the glitch) /John
John Curran President and CEO ARIN
________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.
Verified it's backup and working again with immediate responses. Erik Sundberg Sr. Network Engineer p: 773.661.5532 c: 708.274.7419 NOC: 866.892.0915 1101 W. Lake Street, 6th Floor | Chicago, IL 60607 esundberg@nitelusa.com | www.nitelusa.com Managed Telecom Services MPLS | Ethernet | Private Line | Internet | Voice -----Original Message----- From: John Curran [mailto:jcurran@arin.net] Sent: Saturday, August 13, 2016 6:12 PM To: Erik Sundberg Cc: nanog@nanog.org Subject: Re: ARIN Route Registry Issue On Aug 13, 2016, at 12:42 PM, Erik Sundberg <ESundberg@nitelusa.com> wrote:
I am having some issues with ARIN Route Registry email not responding to emails that I am sending.
I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response.
Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend.
Erik - Our apologies - apparently there was an error that had RR email going to our HQ email servers (which are no longer present) rather than via smtp relay in the public-facing colocation sites. This has been since fixed, and the email queues flushed - i.e. you should have your responses at this time. (If this is not the case, please let me know asap.) Thanks! (and again apologizes for the glitch) /John John Curran President and CEO ARIN ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.
participants (6)
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Erik Sundberg -
frnkblk＠iname.com -
John Curran -
Nate Davis -
Randy Bush -
Ryan, Spencer