Re: @Home ordered to shutdown at Midnight
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days. Matthew S. Hallacy On Sat, Dec 01, 2001 at 02:36:31PM -0800, Erick B. wrote:
Matthew,
Hmm. Is your AT&T@Home connection up? I had the same understanding as you did. I thought we would not lose our connection and just access to the home page, etc which I don't use. Anyway, I'm in chicagoland area and my cable modem isn't sync'd up anymore as of midnight PST on 12-1. AT&T Support saids service should be restored within 7 days but may take longer. They are giving 2 days credit for each day down.
Erick
--- "Matthew S. Hallacy" <poptix@techmonkeys.org> wrote:
On Fri, Nov 30, 2001 at 04:59:25PM -0500, Sean Donelan wrote:
[snip]
The judge said the company and bondholders could
negotiate new
deals with the cable companies. Cox, AT&T, etc could come to a new arrangement to continue service before Midnight (PST as someone pointed out @Home is a California based company). If they don't come to a new arrangement, the company and creditors can cease service at Midnight.
For what it's worse, AT&T has gone through a lot of trouble to assure it's customers (including me) that our service will only be interrupted to the extent that home.excite.com may be unreachable for a short time, no other aspects of the service should be affected (this is pointed out clearly on their tech support line, as well as in a letter seperate from my bill this month)
[snip]
Now, if only I could find someone at AT&T that knows how to fix the reverse DNS for the netblocks in Minneapolis...
Matthew S. Hallacy
__________________________________________________ Do You Yahoo!? Buy the perfect holiday gifts at Yahoo! Shopping. http://shopping.yahoo.com
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On Sat, 1 Dec 2001, Matthew S. Hallacy wrote:
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
I think it depends on whether you were originally a MediaOne cable system or a TCI system. MediaOne systems still use Roadrunner as their ISP, while TCI was Excite-based. Lucky for me, I'm on a former MediaOne net. ************************************************************************** The Center for Civic Networking PO Box 600618 Miles R. Fidelman, President & Newtonville, MA 02460-0006 Director, Municipal Telecommunications Strategies Program 617-558-3698 fax: 617-630-8946 mfidelman@civicnet.org http://civic.net/ccn.html Information Infrastructure: Public Spaces for the 21st Century Let's Start With: Internet Wall-Plugs Everywhere Say It Often, Say It Loud: "I Want My Internet!" **************************************************************************
On Sat, Dec 01, 2001 at 09:00:02PM -0500, Miles Fidelman wrote:
On Sat, 1 Dec 2001, Matthew S. Hallacy wrote:
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
I think it depends on whether you were originally a MediaOne cable system or a TCI system. MediaOne systems still use Roadrunner as their ISP, while TCI was Excite-based. Lucky for me, I'm on a former MediaOne net.
That's not correct. The old Mediaone/AT&T Broadband regions are not using RoadRunner. The systems and staff were split off from RoadRunner when AT&T had to divest it's interest in RoadRunner (as part of the AOL/TimeWarner merger, IIRC). -j
On Sat, Dec 01, 2001 at 09:39:12PM -0500, Jeff Wasilko wrote:
On Sat, Dec 01, 2001 at 09:00:02PM -0500, Miles Fidelman wrote:
I think it depends on whether you were originally a MediaOne cable system or a TCI system. MediaOne systems still use Roadrunner as their ISP, while TCI was Excite-based. Lucky for me, I'm on a former MediaOne net.
That's not correct. The old Mediaone/AT&T Broadband regions are not using RoadRunner. The systems and staff were split off from RoadRunner when AT&T had to divest it's interest in RoadRunner (as part of the AOL/TimeWarner merger, IIRC).
-j
The last time my host actually resolved, it resolved to mediaone.net, as well as the others still in my area that do resolve, my mail/news/proxy etc are mediaone hosts, AT&T Broadband is what's on my bill, and I call Road Runner for technical "support" (eh? your internet is broke? what's that all aboot?). It's an interesting mix, and nobody has any idea what the others are doing, my cable was once disconnected by a cable tech (contract worker, not an AT&T employee) who had gotten the wrong apartment number (he chose to ignore the bright orange tag that proclaimed the existance of telephone service), I called AT&T locally, they said I had to call RoadRunner, I called RoadRunner and they kept trying to get me to reboot my cable modem and check my internet settings (my AT&T phone service was dead, no picture on the TV, and no cable sync) it eventually took a call to the AT&T phone service department, and a few comments about 911 availability to get them to send someone out and plug the cable back in. I'm happy with the service, when they aren't breaking it. Matthew S. Hallacy
On Sat, 1 Dec 2001, Jeff Wasilko wrote:
I think it depends on whether you were originally a MediaOne cable system or a TCI system. MediaOne systems still use Roadrunner as their ISP, while TCI was Excite-based. Lucky for me, I'm on a former MediaOne net.
That's not correct. The old Mediaone/AT&T Broadband regions are not using RoadRunner. The systems and staff were split off from RoadRunner when AT&T had to divest it's interest in RoadRunner (as part of the AOL/TimeWarner merger, IIRC).
But the contracts have a life to run. I'm on a former MediaOne system in Newton, MA, and on the cable board here, and I can assure you that a lot of the infrastructure feeding my cable modem comes from Roadrunner, not excite - though there seem to have been some changes over the past month or so. ************************************************************************** The Center for Civic Networking PO Box 600618 Miles R. Fidelman, President & Newtonville, MA 02460-0006 Director, Municipal Telecommunications Strategies Program 617-558-3698 fax: 617-630-8946 mfidelman@civicnet.org http://civic.net/ccn.html Information Infrastructure: Public Spaces for the 21st Century Let's Start With: Internet Wall-Plugs Everywhere Say It Often, Say It Loud: "I Want My Internet!" **************************************************************************
On Sat, 1 Dec 2001, Matthew S. Hallacy wrote:
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
Dumb question. If AT&T knows it will take them 10 days to fix their network, why didn't they start 11 days ago? If AT&T had done that, it would have been finished already. I guess I will never understand the logic used by telephone companies. On the other hand, I don't understand what this gets Excite@Home's creditors. Once AT&T transfers its subscribers to a new network, why does it need @Home's network assets. Over the next 10 days, @Home's value to AT&T drops to zero. Heck, Priori handled their shutdown better.
At 3:37 AM -0500 12/2/01, Sean Donelan wrote:
On Sat, 1 Dec 2001, Matthew S. Hallacy wrote:
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
Dumb question. If AT&T knows it will take them 10 days to fix their network, why didn't they start 11 days ago? If AT&T had done that, it would have been finished already. I guess I will never understand the logic used by telephone companies.
On the other hand, I don't understand what this gets Excite@Home's creditors. Once AT&T transfers its subscribers to a new network, why does it need @Home's network assets. Over the next 10 days, @Home's value to AT&T drops to zero.
Because AT&T didn't have the right to break the contract (by essentially "Stealing" @H customers), only E@H had that discretion (as the party to whom the contract was "unbearable"). So until AT&T's contract expired or was terminated, AT&T had to stick to it, but now that the contract is terminated, they can haul ass converting the users over to their own system. At least that's my non-lawyer interpretation, given the various stories I've read. :-) D -- +---------------------+-----------------------------------------+ | dredd@megacity.org | "Thou art the ruins of the noblest man | | Derek J. Balling | That ever lived in the tide of times. | | | Woe to the hand that shed this costly | | | blood" - Julius Caesar Act 3, Scene 1 | +---------------------+-----------------------------------------+
AT&T couldn't move people off of @home because there was still a valid contract in place, until Excite broke it and turned off service. On Sun, 2 Dec 2001, Sean Donelan wrote:
On Sat, 1 Dec 2001, Matthew S. Hallacy wrote:
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
Dumb question. If AT&T knows it will take them 10 days to fix their network, why didn't they start 11 days ago? If AT&T had done that, it would have been finished already. I guess I will never understand the logic used by telephone companies.
On the other hand, I don't understand what this gets Excite@Home's creditors. Once AT&T transfers its subscribers to a new network, why does it need @Home's network assets. Over the next 10 days, @Home's value to AT&T drops to zero.
Heck, Priori handled their shutdown better.
On Sun, 2 Dec 2001, Robert A. Hayden wrote:
AT&T couldn't move people off of @home because there was still a valid contract in place, until Excite broke it and turned off service.
I don't know if Excite@Home had a different contract with AT&T, but Charter Communications moved 90% of its subscribers to a different upstream by Saturday. Charter's spokeperson said they only had a few thousand subscribers left on @Home. Charter's VP said they had teams working for the last two months in preparation for the cutover. Charter's actions seem to demonstrate that when management thinks its important to get the job done, it gets done. If Charter could do it, I would expect other providers could have done it, if their management wanted to do it.
Date: Sun, 2 Dec 2001 15:49:55 -0500 (EST) From: Sean Donelan <sean@donelan.com> Sender: owner-nanog@merit.edu
On Sun, 2 Dec 2001, Robert A. Hayden wrote:
AT&T couldn't move people off of @home because there was still a valid contract in place, until Excite broke it and turned off service.
I don't know if Excite@Home had a different contract with AT&T, but Charter Communications moved 90% of its subscribers to a different upstream by Saturday. Charter's spokeperson said they only had a few thousand subscribers left on @Home. Charter's VP said they had teams working for the last two months in preparation for the cutover. Charter's actions seem to demonstrate that when management thinks its important to get the job done, it gets done.
If Charter could do it, I would expect other providers could have done it, if their management wanted to do it.
Not really. Cox, Comcast, and TCI (now AT&T) signed up as initial partners of @Home with equity stakes and exclusive contracts that prohibited using any other Internet service until some time in 2002. (June, if I remember correctly.) Many other, mostly smaller cable companies signed up with @Home, but were only customers and they ha contracts that did not prohibit other service. In other words, the contracts could be terminated with notice from either side while the AT&T contract could be cancelled only by mutual agreement. The bankruptcy judge can an did terminate this agreement, so AT&T could start switching over at 12:01 am on 12/1. Customers in Washington and Oregon are already converted. The latest guess for the SF Bay area (where AT&T is the dominate cable provider by a huge margin) is supposed to be switched over by some time on Tuesday, although there is so much work to be done here that I find it hard to believe that they will be ready by then. In the meantime the bond holders seem to have reduced the value of @Home's assets to about a quarter of what they were last week. The idea that they would come out head in this totally baffles me nd how they convinced a judge to agree with them is a bit surprising, too. Sending from a dial-up connection. :-( R. Kevin Oberman, Network Engineer Energy Sciences Network (ESnet) Ernest O. Lawrence Berkeley National Laboratory (Berkeley Lab) E-mail: oberman@es.net Phone: +1 510 486-8634
On Sun, Dec 02, 2001 at 05:14:28PM -0800, Kevin Oberman wrote:
mutual agreement. The bankruptcy judge can an did terminate this agreement, so AT&T could start switching over at 12:01 am on 12/1. Customers in Washington and Oregon are already converted. The latest guess for the SF Bay area (where AT&T is the dominate cable provider by a huge margin) is supposed to be switched over by some time on Tuesday, although there is so much work to be done here that I find it hard to believe that they will be ready by then.
I am in the SFBA and received a 12.233.190/23 IP this morning around 9-9:30am. Connectivity is back, even AT&T has no reverse DNS in place so far. Nor does my login to their website work (good that I have my email somewhere else ;-) ) -- Regards, Ulf. --------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-865-0204
For anyone keeping track, it appears that Dallas area connectivity was restored between 2AM and 6AM on Dec 3rd. Most of the other engineers in the office are reporting the same thing.... Frank Jimenez, CCIE #5738 Systems Engineer Cisco Systems, Inc. franjime@cisco.com At 11:58 AM 12/03/2001 -0800, Ulf Zimmermann wrote:
On Sun, Dec 02, 2001 at 05:14:28PM -0800, Kevin Oberman wrote:
mutual agreement. The bankruptcy judge can an did terminate this agreement, so AT&T could start switching over at 12:01 am on 12/1. Customers in Washington and Oregon are already converted. The latest guess for the SF Bay area (where AT&T is the dominate cable provider by a huge margin) is supposed to be switched over by some time on Tuesday, although there is so much work to be done here that I find it hard to believe that they will be ready by then.
I am in the SFBA and received a 12.233.190/23 IP this morning around 9-9:30am. Connectivity is back, even AT&T has no reverse DNS in place so far. Nor does my login to their website work (good that I have my email somewhere else ;-) )
-- Regards, Ulf.
--------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-865-0204
Folks should also keep in mind that legacy MediaOne customers do not appear to be affected, as they are on a seperate network. - Daniel Golding
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Matthew S. Hallacy Sent: Saturday, December 01, 2001 8:36 PM To: Erick B.; nanog@merit.edu Subject: Re: @Home ordered to shutdown at Midnight
I've had no problems, apparently some people are on AT&T @Home, while others are on AT&T Broadband, I am an AT&T Broadband customer, some of my friends (Atlanta, Seattle) are AT&T @Home customers who no longer have access, AT&T claims that everyone who lost access lastnight will be online with AT&T Broadband within ~10 days.
Matthew S. Hallacy
On Sat, Dec 01, 2001 at 02:36:31PM -0800, Erick B. wrote:
Matthew,
Hmm. Is your AT&T@Home connection up? I had the same understanding as you did. I thought we would not lose our connection and just access to the home page, etc which I don't use. Anyway, I'm in chicagoland area and my cable modem isn't sync'd up anymore as of midnight PST on 12-1. AT&T Support saids service should be restored within 7 days but may take longer. They are giving 2 days credit for each day down.
Erick
--- "Matthew S. Hallacy" <poptix@techmonkeys.org> wrote:
On Fri, Nov 30, 2001 at 04:59:25PM -0500, Sean Donelan wrote:
[snip]
The judge said the company and bondholders could
negotiate new
deals with the cable companies. Cox, AT&T, etc could come to a new arrangement to continue service before Midnight (PST as someone pointed out @Home is a California based company). If they don't come to a new arrangement, the company and creditors can cease service at Midnight.
For what it's worse, AT&T has gone through a lot of trouble to assure it's customers (including me) that our service will only be interrupted to the extent that home.excite.com may be unreachable for a short time, no other aspects of the service should be affected (this is pointed out clearly on their tech support line, as well as in a letter seperate from my bill this month)
[snip]
Now, if only I could find someone at AT&T that knows how to fix the reverse DNS for the netblocks in Minneapolis...
Matthew S. Hallacy
__________________________________________________ Do You Yahoo!? Buy the perfect holiday gifts at Yahoo! Shopping. http://shopping.yahoo.com
--
participants (10)
-
Daniel Golding -
Derek J. Balling -
Frank Jimenez -
Jeff Wasilko -
Kevin Oberman -
Matthew S. Hallacy -
Miles Fidelman -
Robert A. Hayden -
Sean Donelan -
Ulf Zimmermann