Re: [admin] Errors to NANOG list subscribers take II
On Fri, 9 Nov 2007, Jay R. Ashworth wrote:
On Fri, Nov 09, 2007 at 11:11:28AM -0500, Martin Hannigan wrote:
On Nov 9, 2007 11:00 AM, Bill Nash <billn@billn.net> wrote:
Given the serious impact this is having on operations, does this have a master ticket number or escalation id of some type? Has the vendor been involved yet? When can we expect to see a post mortem/RFO?
Try not to get overly ridiculous here. The updates are to keep people informed that everyone on the back end cares.
Now, see, Bill, I could've *told* you that humor would be too dry for Martin. :-)
Cheers, -- jra
For those scoring on technique or style, I call that one 'Shooting the Moon'. =) - billn
Bill Nash wrote:
On Fri, 9 Nov 2007, Jay R. Ashworth wrote:
On Fri, Nov 09, 2007 at 11:11:28AM -0500, Martin Hannigan wrote:
On Nov 9, 2007 11:00 AM, Bill Nash <billn@billn.net> wrote:
Given the serious impact this is having on operations, does this have a master ticket number or escalation id of some type? Has the vendor been involved yet? When can we expect to see a post mortem/RFO?
Try not to get overly ridiculous here. The updates are to keep people informed that everyone on the back end cares.
Now, see, Bill, I could've *told* you that humor would be too dry for Martin. :-)
Cheers, -- jra
For those scoring on technique or style, I call that one 'Shooting the Moon'. =)
- billn
So where's the ticket then? -- Leigh
So where's the ticket then?
It's perfectly reasonable to expect some sort of detail since our attendance fees help fund the operation of the list. There's an issue with the complexity of the delivery system that has developed over time and some new anti-spam appliances that have been implemented. It's causing some difficulties in resolving the issue and it's being worked on. We tend not to get bogged down in the technical minutia with the Merit admin team since we have day jobs, they get paid to do this work, and too many cooks in the kitchen are usually not helpful and the Merit folks are as competent (or more in some cases) as any of us. We'll keep you posted and do a post mortem. Best Regards, Martin Hannigan NANOG MLC Member
participants (3)
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Bill Nash -
Leigh Porter -
Martin Hannigan