Re: Great job AT&T (re: Microsoft problems)
The big problem reaching hotmai,l as a few people have pointed out, is reaching passport.com (where you get redirected from www.hotmail.com if you aren't already logged in). Interestingly enough, the passport.com domain uses 2 of the same 4 nameserver...or at least alleged nameservers that microsoft.com uses: entropy:/home/jeff% nslookup -q=ns microsoft.com Server: squid.digitalpipe.com Address: 64.68.70.135 Non-authoritative answer: microsoft.com nameserver = DNS5.CP.MSFT.NET microsoft.com nameserver = DNS7.CP.MSFT.NET microsoft.com nameserver = DNS6.CP.MSFT.NET microsoft.com nameserver = DNS4.CP.MSFT.NET Authoritative answers can be found from: DNS5.CP.MSFT.NET internet address = 207.46.138.12 DNS7.CP.MSFT.NET internet address = 207.46.138.21 DNS6.CP.MSFT.NET internet address = 207.46.138.20 DNS4.CP.MSFT.NET internet address = 207.46.138.11 entropy:/home/jeff% nslookup -q=ns passport.com Server: squid.digitalpipe.com Address: 64.68.70.135 Non-authoritative answer: passport.com nameserver = DNS4.CP.MSFT.NET passport.com nameserver = DNS5.CP.MSFT.NET Authoritative answers can be found from: DNS4.CP.MSFT.NET internet address = 207.46.138.11 DNS5.CP.MSFT.NET internet address = 207.46.138.12 Anyone want to speculate on why passport.com would only list 2 of the 4 nameservers? Also, anyone want to speculate why all the nameservers are in the same subnet? Oh, I guess they aren't necessarily in the same subnet, but it sure seems likely doesn't it? On Wed, 24 Jan 2001, Yogesh Devaraj wrote:
On Wed, 24 Jan 2001, Dave McKay wrote:
Sean Donelan (sean@donelan.com) wrote:
Well, AT&T couldn't fix the problem, but at least their customer service people knew there was a problem and were willing to attempt contact with someone at Microsoft.
Most Microsoft sites (Microsoft.com, MSN.com, Hotmail.com, etc.) are affected. The Microsoft technical team is troubleshooting this issue.
Hotmail has had no impact regarding this issue.
Dave, are you certain of that?
i don't have any problems accessing hotmail.. but have with microsoft.com.
traceroute www.hotmail.com traceroute: Warning: checksums disabled traceroute: Warning: www.hotmail.com has multiple addresses; using 209.185.243.135 traceroute to www.hotmail.com (209.185.243.135), 30 hops max, 40 byte packets 1 171.69.58.2 (171.69.58.2) 0.93 ms 0.65 ms 0.60 ms 2 sjce-bb1-gw2.cisco.com (171.69.14.77) 0.76 ms 0.69 ms 0.65 ms 3 sjce-corp-gw2.cisco.com (171.69.14.165) 0.77 ms 0.74 ms 0.67 ms 4 sj-wall-2.cisco.com (198.92.1.138) 0.65 ms 0.97 ms 0.80 ms 5 sjc-k-dirty-gw1.cisco.com (192.31.7.30) 1.83 ms 0.98 ms 0.65 ms 6 barrnet-gw.cisco.com (128.107.240.182) 3.54 ms 2.31 ms 4.22 ms 7 s6-2.paloalto-cr1.bbnplanet.net (4.1.142.237) 3.40 ms 1.78 ms 1.66 ms 8 p0-2.mshotmail.bbnplanet.net (4.0.24.6) 6.26 ms 5.11 ms 5.17 ms 9 * * * 10 law5-rsp-c-f810.hotmail.com (216.32.183.14) 11.25 ms 8.19 ms 6.39 ms 11 lc2.law5.hotmail.com (209.185.243.135) 8.20 ms 6.73 ms 6.66 ms
traceroute www.microsoft.com traceroute: Warning: ckecksums disabled traceroute: unknown host www.microsoft.com
_Yogesh_
Because I can't get to the hotmail.com login page right this second and have received complaints from several associates that they can't get into their hotmail accounts.
-- Jeff Frost VP Technology <jeff@digitalpipe.net> Digital Pipe Communications, Inc.
On Wed, 24 Jan 2001, Jeff Frost wrote:
Anyone want to speculate on why passport.com would only list 2 of the 4 nameservers? Also, anyone want to speculate why all the nameservers are in the same subnet? Oh, I guess they aren't necessarily in the same subnet, but it sure seems likely doesn't it?
They aren't on the same subnet, tracing to them you'll see that 11 and 12 are on the same subnet, and 20 and 21 are on a different subnet, either way it's the same problem, they aren't likely diversified enough to make a difference. -poptix ps: snip! snip!
participants (2)
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Jeff Frost
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poptix@sleepybox.poptix.net