RE: Operational issue: Packet loss at Pacbell NAP
Hi Dave and Kent,
High bandwidth-delay product paths on a heavily loaded OC-3 to OC-3 virtual circuit will strain the ATM switch buffers. If you can detect regularly recurring losses on a high BDP path across an all-OC3 virtual circuit, then look for buffer exhaustion on the OC3 interfaces. If no one at Pac Bell knows what to do, tell them to look in the files in Fred Chang's Network Engineering Group for Kent England's ATM NAP switch test plan and go out and get some test gear that will stress an OC3 link in the lab. Mike Rudik in the lab knows what to do to test for this. But my recollection was that the BPX had enough buffers to run UBR over a full OC3.
Nope. The problem is link congestion between SJC and SFO. Pacbell was apparently not monitoring this. By rerouting some traffic, they were able to shift the peers that it affected. It, with 100% certainty, is within the cloud that makes up the PB NAP.
We've identified the facts that occured in this particular situation. The problem was definitely **not** due to link congestion as we have stats on the utilization of the OC3s. The rerouting which occured as a result of this problem has been corrected. We continue to monitor our OC3 links for any further problems. If you identify any additional issues, please feel free to submit a trouble ticket with our Network Data Center at 1-800-870-9007. Thanks, Steve Ellis Pacific Bell/SBC NAP Product Manager (925) 823-2722 (Phone)
On Tue, 31 Mar 1998, Ellis, Stephen C (PTSS-scellis) wrote:
Date: Tue, 31 Mar 1998 16:49:02 -0800 From: "Ellis, Stephen C (PTSS-scellis)" <SCELLIS@msg.pacbell.com> We've identified the facts that occured in this particular situation. The problem was definitely **not** due to link congestion as we have stats on the utilization of the OC3s. The rerouting which occured as a result of this problem has been corrected.
We continue to monitor our OC3 links for any further problems. If you identify any additional issues, please feel free to submit a trouble ticket with our Network Data Center at 1-800-870-9007.
Um, Steve? Can you share what the problem, after all the facts were identified, was? And does the routing changes that were made having been corrected imply the state of >10% packetloss will be recurring now? jlw -- Jason Weisberger Chief of Network Operations SoftAware, Inc. - 310/305-0275 "You may be whatever you resolve to be." -Thomas Jonathan "Stonewall" Jackson
participants (2)
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Ellis, Stephen C (PTSS-scellis)
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Jason L. Weisberger