have been now waiting since july 17 for a simple NS change on a domain. this is getting a bit ridiculous. i suggest that internic should prorate the yearly charge and have to subtract the prorated days that it takes them to process change orders from the yearly bill for the domain. each single one would be just a small ammount. however, with as many domains that have been held up in "manual processing" or whatever, it could add up. opinions? melinda b thompson ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ You have moved your mouse, Windows must be restarted for the changes to take effect. ima@badhabit.org habit@sexualgoddess.com habit@dal.net habit@galaxynet.org ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
On 4 Aug 99, at 6:36, melinda b. thompson wrote: <snip>
i suggest that internic should prorate the yearly charge and have to subtract the prorated days that it takes them to process change orders from the yearly bill for the domain.
each single one would be just a small ammount.
however, with as many domains that have been held up in "manual processing" or whatever, it could add up.
opinions?
As frustrating as it can be to deal with InterNIC, objectively it should be noted that: (1) Your proposal would be costly to enforce because it would be necessary to determine whether the registrant submitted a correctly formed template so that culpability could be determined. (2) It wasn't that long ago that two-week processing was standard for a lot of domain transactions. They raised the bar on themselves by improving turnaround time through automatic processing. I'm not sure that they should now have to pay a price for that. -- Mark Borchers NetworkTwo Communications Group "Give beer to those who are perishing..." (Proverbs 31:6)
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(2) It wasn't that long ago that two-week processing was standard for a lot of domain transactions. They raised the bar on themselves by improving turnaround time through automatic processing. I'm not sure that they should now have to pay a price for that.
"Look how good you have it now" is not a valid excuse for incompetence. You probably meant "You can't make a silk purse from a sow's ear." Ehud "They" didn't raise the bar. "They" committed to meeting the requirements of running the registration portion of InterNIC. "They" are incompetent bufoons, their staff unaware of their own rules, their web pages misinforming us, 'their clients', and their processes breaking down under stress. It's not up to us to excuse them from this incompetence by making solipsistic references to a bygone era where 'Teengs Was Bad' but to demand excellence and insist on it. Unfortunately, with Network Solutions, it's clear the real Solution is to replace them.
-- Mark Borchers NetworkTwo Communications Group "Give beer to those who are perishing..." (Proverbs 31:6)
Right on brother !!!! On Wed, 4 Aug 1999, Ehud Gavron wrote: | | ... | >(2) It wasn't that long ago that two-week processing was standard for | >a lot of domain transactions. They raised the bar on themselves by | >improving turnaround time through automatic processing. I'm not sure | >that they should now have to pay a price for that. | | | "Look how good you have it now" is not a valid excuse for incompetence. | | You probably meant "You can't make a silk purse from a sow's ear." | | Ehud | | "They" didn't raise the bar. "They" committed to meeting | the requirements of running the registration portion of InterNIC. | | "They" are incompetent bufoons, their staff unaware of their | own rules, their web pages misinforming us, 'their clients', | and their processes breaking down under stress. | | It's not up to us to excuse them from this incompetence by | making solipsistic references to a bygone era where 'Teengs Was Bad' | but to demand excellence and insist on it. | | Unfortunately, with Network Solutions, it's clear the real Solution | is to replace them. | | >-- | >Mark Borchers | >NetworkTwo Communications Group | >"Give beer to those who are perishing..." (Proverbs 31:6) | | | -- Corporations are not evil. That kind of anthropomorphism is inappropriate. Corporations are too stupid to be evil, only people can be that. -jwz
Mark Borchers dropped this into my mailbox:
As frustrating as it can be to deal with InterNIC, objectively it should be noted that:
(1) Your proposal would be costly to enforce because it would be necessary to determine whether the registrant submitted a correctly formed template so that culpability could be determined.
(2) It wasn't that long ago that two-week processing was standard for a lot of domain transactions. They raised the bar on themselves by improving turnaround time through automatic processing. I'm not sure that they should now have to pay a price for that.
i used the same change template to move three domains, just changing the domain names from one to the other. all other information was the same. two went through automagically, the other i'm stil waiting for since jul17 perhaps the MOTIVATION of having to face penalties for not processing changes using their own templates would increase services btw, this domain prompted an email from internic in JULY reminding me that they were going to bill me for renewal in october...ie they can send billing notices MONTHS in advance, but can't process a simple ns server change given over 2 weeks. i said if they were that hard up for help to hire me. :D mel ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ life is a constant stream of people coming into and out of your life... sometimes you get to grab hold of one or two of them for a while... ima@badhabit.org habit@sexualgoddess.com habit@dal.net habit@galaxynet.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
At 06:36 AM 8/4/99 -0700, melinda b. thompson wrote:
have been now waiting since july 17 for a simple NS change on a domain.
this is getting a bit ridiculous.
i suggest that internic should prorate the yearly charge and have to subtract the prorated days that it takes them to process change orders from the yearly bill for the domain.
each single one would be just a small ammount.
however, with as many domains that have been held up in "manual processing" or whatever, it could add up.
Eminently reasonable. Supposedly, your registration fee is a lump-sum to cover the costs of administering the DNS entry over the length of the registration. Any time periods you're not getting *correct* administration of that entry should not be charged for. It's charging you for work not performed; which just happens to be illegal. "Who knows what evil lurks in the hearts of ICANN?" Dean Robb Owner, PC-EASY (757) 495-EASY [3279] On-site computer repairs, upgrades and consultations Lead simulations reviewer, www.thegamers.net
participants (5)
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Chris Cappuccio -
Dean Robb -
Ehud Gavron -
Mark Borchers -
melinda b. thompson