Problems with Spintlink between MAE West & Stockton POP
We've been seeing significant packet loss across the Sprintlink circuit between MAE West and their Stockton POP. I note that there's a big hike in RTT at the Stockton POP: sl-mae-w-F0/0.sprintlink.net (198.32.136.11) 15 ms 39 ms 13 ms sl-stk-6-H3/0-T3.sprintlink.net (144.228.10.45) 224 ms 185 ms 222 ms On Oct 2nd, I heard something along the lines that route damping was in effect (this was from Sprintlink). I presume what was meant was route flapping was eating CPU. Does anyone have any information on what's taking place? There's a heck of a lot of traffic that flows across this path, and the packet loss is killing performance (and making the phone ring). Thanks, mb
After sending the email regarding packet loss in Sprintlink, someone pointed out that the post was inappropriate for the NANOG list and that I should have requested that my provider open a trouble ticket with Sprintlink on my behalf. I chose not to do that because I know that BBN Planet tried to open a trouble ticket for this very problem and was informed by Sprintlink that they (Sprintlink) could not open a trouble ticket for them since BBN Planet was not a Sprintlink customer. I presume that BBN Planet peers with Sprintlink, and such a response seems rather counterproductive to me. So, my meta-question is: Shouldn't there be an informal arrangement that allows one provider to open a trouble ticket with another provider if the providers peer with one another? Perhaps the above was an isolated incident, or perhaps it is a policy unique to Sprintlink. Nevertheless, it strikes me as antithetical to building a well-oiled Internet. mb
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booloo＠cats.ucsc.edu