HOWDY! HOWDY! I AM SELLING I.P. ADDRESSES! ARIN HAS HELD THEM FOR "PRIVATE" USE TOO LONG! WHO DO THEY THINK THEY ARE? NOBODY IS USING THEM ON THE INTERNET! BARGAIN PRICES! CASH ONLY!!!! 10.0.0.0 - 10.255.255.255 172.16.0.0 - 172.32.255.255 192.168.0.0 - 192.168.255.255 RESERVE YOURS NOW! GOING FAST! -----Original Message----- From: David Schwartz [mailto:davids@webmaster.com] Sent: Thursday, March 15, 2001 5:12 PM To: Stephen J. Wilcox Cc: Jeff Workman; Chris Davis; nanog@merit.edu Subject: RE: I've just tried new.net's plugin. Don't.

On Thu, 15 Mar 2001, David Schwartz wrote:

...

Did you know that you can choose which nameservers you use? And you can continue to use the same nameservers no matter what provider you use.

Why do nanog threads always repeat themselves fifty times before they die?

Because people don't read what other people write.

Not wishing to repeat myself either but..

Why is choice so important to you?

Who said it was? I'm just saying that it's unreasonable for you to complain about me having a choice.

OK, I just created Wilcox's law of customer support..

this states that for every choice you give users the number of potential problems increases proportianally.

Then don't give your users the choice. See, no problem.

You give them different operating systems, different browsers, different providers now you give them different DNS roots..

You just doubled the number of ways in which a (dumb) home user can break their systems and get all confused over why when they just installed the new Opal Internet software all the web pages they are used to using are different...

Then don't give your customers that choice. Nobody is forcing you to.

simple to me, you and everyone on this list, but to a (dumb) home user thats 15 minutes to explain the problem, 15 minutes to discuss the details of the DNS system and 15 minutes to once again explain how this affects them because they dont understand a word you are saying and cant understand why typing in www.yahoo.com now resolves to a porn site!

Following me so far? Sure, you are free to choose, very good have the "land of the free" feeling of excitement. But I'm suggesting its a really bad thing to make this decision for people who are not going to understand this and cause all of us nice people problems.

If giving your customers a choice causes you a headache, then don't give them a choice. If you are selling them unfiltered Internet access, then give them that. If you give them flat-rate support, then give them that. If you don't support some services, then don't. DS