geosupport@netflix.com are the right folks to help you with this. In the unlikely event that doesn't get you what you need, or if you otherwise need to reach someone at Netflix on the CDN side, please use cdnetops@netflix.com Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Sep 4, 2018 at 5:32 AM, Jürgen Jaritsch <juergen@jaritsch.at> wrote:

Dear list,

is anyone else experiencing massive issues with Netflix caused by wrongly blocked IP ranges? Looks like Netflix started to block wide ranges of Colt’s IP assignments (EU & Switzerland).

I’m in touch with ~400 affected customers which are no longer able to play any video on the website (“Ooops, something went wrong - Streaming error. Looks like you’re using a Proxy blablabla”).

Is someone from Netflix’s NOC on the list? Offnet feedback is welcome - I’m able to provide IPs for verification and I’m able to provide proof for no proxy configuration from Colt J. They do not use any type of CGNAT …

thanks & best regards

JJ