that would be very uncharacteristic of MCI to do that, and they do have a katria team down in that area working on restoring all services. Your client would know via his sales rep what the implementation team is doing and pressures would be brought to deal with that kind of problem, I think someone is clowning you -Henry --- Drew Weaver <drew.weaver@thenap.com> wrote:

Howdy, has anyone heard of MCI putting orders on hold in order to help with the Katrina relief effort? We ordered an OC-3 from them about 2 months ago and they've missed the install deadline 4 times now. The reseller we're working with said that they claim that they can't turn it up due to Katrina relief efforts. The local loop is installed and the port is connected, they just cant turn the order up.

Has anyone else heard this or should I assume (as usual) the reseller is BS'ing me?

-Drew

On Wed, Sep 21, 2005 at 04:30:32PM -0400, Drew Weaver wrote:

Howdy, has anyone heard of MCI putting orders on hold in order to help with the Katrina relief effort? We ordered an OC-3 from them about 2 months ago and they've missed the install deadline 4 times now. The reseller we're working with said that they claim that they can't turn it up due to Katrina relief efforts. The local loop is installed and the port is connected, they just cant turn the order up.

Has anyone else heard this or should I assume (as usual) the reseller is BS'ing me?

-Drew

I was told they had four levels of priority. The first is TSP [cf. <URL: http://tsp.ncs.gov/>]. The second is non-TSP government and emergency service stuff [that probably would have been TSP had they thought about it]. I don't remember what the third and fourth levels are, but I assume that's where you are. Since it took them days to get to some of the TSP sites, the rest must be queued up back there. It's also possible that your reseller is giving you a runaround, or that there is some problem with the usually smooth interworking of competing carrier companies [tongue firmly in cheek], or both. -- Joe Yao ----------------------------------------------------------------------- This message is not an official statement of OSIS Center policies.