Re: what's going on with yahoo and gmail lately?
Thanks for reading my message. I clearly stated I was having issues accessing the site, and not ping or traceroute related. I provided them just incase you needed them. And BTW, I'm not the only Comcast user having trouble. It's been about 20 posts from others on DSLREPORTS with the same issue, so its clear there is a problem and it needs to be resolved. ----- Original Message ----- From: "Elvedin Trnjanin" <elvedin@ods.org> To: "Matthew McGehrin" <mcgehrin@reverse.net> Cc: <nanog@nanog.org> Sent: Sunday, June 20, 2004 7:12 PM Subject: Re: what's going on with yahoo and gmail lately?
20 ms is not slow. It could be an issue on your end or perhaps the extra latency is due to the increase in popularity of these two e-mail services recently.
On Sun, 20 Jun 2004, Matthew McGehrin wrote:
And BTW, I'm not the only Comcast user having trouble. It's been about 20 posts from others on DSLREPORTS with the same issue, so its clear there is a problem and it needs to be resolved.
do you have another channel to email the support aliases for the sites noted? Perhaps they are unaware of their 'issue' at this time? If you have then excellent, if you have not remember it's sometimes difficult to see a user's problem from the server side of the fence :( Just a suggestion, since it appears to be working for me at this time (I had to create an account, but it all worked well enough from the fUUNET network atleast, where I see if via level3) -Chris
On 2004-06-20-19:54:30, "Christopher L. Morrow" <christopher.morrow@mci.com> wrote: [...]
do you have another channel to email the support aliases for the sites noted? Perhaps they are unaware of their 'issue' at this time? If you have then excellent, if you have not remember it's sometimes difficult to see a user's problem from the server side of the fence
I'd normally agree that NANOG isn't the best place for airing dirty laundry concerning one's residential broadband connection, but this is far more widespread than one might first think, maybe even bordering on operationally relevant. And of course, the standard support channels you speak of are less than closed in. I've spoken to some large-ish content hosts who've been receiving a slew of support tickets from Comcast customers in the Northern New Jersey and Philadelphia metro areas, unable to access their sites, beginning at or around last Friday. I've done a little digging of my own, and it appears as though there's some MTU/MSS-related weirdness going on. If anybody from Comcast is listening, feel free to ping me offline for more details... -a
On Sun, 20 Jun 2004, Adam Rothschild wrote:
On 2004-06-20-19:54:30, "Christopher L. Morrow" <christopher.morrow@mci.com> wrote: [...]
do you have another channel to email the support aliases for the sites noted? Perhaps they are unaware of their 'issue' at this time? If you have then excellent, if you have not remember it's sometimes difficult to see a user's problem from the server side of the fence
I'd normally agree that NANOG isn't the best place for airing dirty laundry concerning one's residential broadband connection, but this is
I'm pretty sure all I asked was: "did you try emailing yahoo to report a problem, most likely via some other email provider since you are having issues with yahoo" Oh well, perhaps it's just mtu issues :)
participants (3)
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Adam Rothschild -
Christopher L. Morrow -
Matthew McGehrin