Hi all, Please excuse me for any off topic info here, but I can't seem to find the email that had the details of Hotmail's new blocking policy. Does someone have the name / # handy for the hotmail help line for sysadmins? The line I got 800-656-0833 just put you into VM H*LL... Thanks, now back to the Linksys debacle... Jim
On Tuesday April 12 2005 08:13, Jim McBurnett wrote:
Hi all,
Please excuse me for any off topic info here, but I can't seem to find the email that had the details of Hotmail's new blocking policy.
Does someone have the name / # handy for the hotmail help line for sysadmins?
The line I got 800-656-0833 just put you into VM H*LL...
What is this about? I haven't heard a thing but would explain more bounced email on our network. -- Scott Grayban Security/Abuse Engineer FCT Enterprises -- www.fctsupport.com
On Tue, 12 Apr 2005 11:13:31 -0400 "Jim McBurnett" <jim@tgasolutions.com> wrote:
Hi all, Please excuse me for any off topic info here, but I can't seem to find the email that had the details of Hotmail's new blocking policy.
Does someone have the name / # handy for the hotmail help line for sysadmins?
In researching an answer to your question, I came across the following information on the MSN website: http://advertising.msn.com/adproducts/Email_TechStd.asp 2. After given a numeric SMTP error response code between 500 and 599 (also known as a "permanent non-delivery response"), the sender must not attempt to retransmit that message to that recipient. Microsoft Outlook doesn't follow this rule. Outlook perpetually retries sending messages which encounter an SMTP permanent error between 500 and 599. How interesting that their on-line e-mail service has rules that prevent use of the parent company's own products. <8-) matthew black california state university, long beach
On 4/12/05, Matthew Black <black@csulb.edu> wrote:
2. After given a numeric SMTP error response code between 500 and 599 (also known as a "permanent non-delivery response"), the sender must not attempt to retransmit that message to that recipient.
Microsoft Outlook doesn't follow this rule. Outlook perpetually retries sending messages which encounter an SMTP permanent error between 500 and 599. How interesting that their on-line e-mail service has rules that prevent use of the parent company's own products. <8-)
Outlook is not an MTA and it is not going to connect to MSN/Hotmail's servers to deliver mail. And Hotmail is run by a rather different group of people than those that code Outlook. -- Suresh Ramasubramanian (ops.lists@gmail.com)
On Wed, 13 Apr 2005 07:18:41 +0530 Suresh Ramasubramanian <ops.lists@gmail.com> wrote:
On 4/12/05, Matthew Black <black@csulb.edu> wrote:
2. After given a numeric SMTP error response code between 500 and 599 (also known as a "permanent non-delivery response"), the sender must not attempt to retransmit that message to that recipient.
Microsoft Outlook doesn't follow this rule. Outlook perpetually retries sending messages which encounter an SMTP permanent error between 500 and 599. How interesting that their on-line e-mail service has rules that prevent use of the parent company's own products. <8-)
Outlook is not an MTA and it is not going to connect to MSN/Hotmail's servers to deliver mail.
And Hotmail is run by a rather different group of people than those that code Outlook.
You missed the point of my message. I am fully aware that Outlook is an MUA and Hotmail does not let their free customers use MUAs. Paid Hotmail customers are permitted to use their own MUA. The point of my original post is that Microsoft owns an on-line e-mail portal that follows RFC-[2]821 (or is it [2]822) by requiring connecting systems to obey the 5xx response codes as permanent failures and never attempt redelivery of the errant message. Microsoft Outlook and Exchange do NOT understand that 5xx error codes are permanent and will attempt redelivery, indefintely in the case of Outlook. matthew black california state university, long beach
participants (4)
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Jim McBurnett -
Matthew Black -
Scott Grayban -
Suresh Ramasubramanian