Customer woes and ps3 network
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
On 01/07/2018 04:12 PM, Michael Crapse wrote:
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
I have yet to see the packets on the wire lie. Further, the packets on the wire will likely give you a starting point. After searching for the error, this may not be a problem with the network at all. One report I saw says that the error can come from banned / blacklisted IPs. So you may be looking for a non-existent network problem. -- Grant. . . . unix || die
I will be on site with the customer tomorrow to do packet captures. It may be a weak wireless signal(he claims). I also saw such a report, and changed his IP to one of our known good IPs, and the issue persists. We are running over PPPoE, so packet size is diminished from 1500 to 1492. I have DMZed his console, issue persists. I have given his router 3 different public IPs to no avail. This(ps3) was working yesterday on hughesnet, until we did our installation. On 7 January 2018 at 16:58, Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 01/07/2018 04:12 PM, Michael Crapse wrote:
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
I have yet to see the packets on the wire lie.
Further, the packets on the wire will likely give you a starting point.
After searching for the error, this may not be a problem with the network at all. One report I saw says that the error can come from banned / blacklisted IPs. So you may be looking for a non-existent network problem.
-- Grant. . . . unix || die
Hi, So first of all, PS3 in 2018...... :P But kidding aside, some application require TCP-MSS (maximum segment size) to be set to a lower value than the default. You can play with the size but i settled for 1450 at the time. good luck 2018-01-08 1:14 GMT+01:00 Michael Crapse <michael@wi-fiber.io>:
I will be on site with the customer tomorrow to do packet captures. It may be a weak wireless signal(he claims). I also saw such a report, and changed his IP to one of our known good IPs, and the issue persists. We are running over PPPoE, so packet size is diminished from 1500 to 1492. I have DMZed his console, issue persists. I have given his router 3 different public IPs to no avail. This(ps3) was working yesterday on hughesnet, until we did our installation.
On 7 January 2018 at 16:58, Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 01/07/2018 04:12 PM, Michael Crapse wrote:
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
I have yet to see the packets on the wire lie.
Further, the packets on the wire will likely give you a starting point.
After searching for the error, this may not be a problem with the network at all. One report I saw says that the error can come from banned / blacklisted IPs. So you may be looking for a non-existent network problem.
-- Grant. . . . unix || die
-- Met vriendelijke groet / kind regards, Halil Ibrahim Baysal T: +31 (0)6 20 14 20 79 E: hibaysal@gmail.com
Sorry for the spam, but it should have been "Some application, with a PPPoE connection, require TCP-MSS (maximum segment size) to be set to a lower value than the default." 2018-01-08 11:09 GMT+01:00 H I Baysal <hibaysal@gmail.com>:
Hi,
So first of all, PS3 in 2018...... :P But kidding aside, some application require TCP-MSS (maximum segment size) to be set to a lower value than the default.
You can play with the size but i settled for 1450 at the time.
good luck
2018-01-08 1:14 GMT+01:00 Michael Crapse <michael@wi-fiber.io>:
I will be on site with the customer tomorrow to do packet captures. It may be a weak wireless signal(he claims). I also saw such a report, and changed his IP to one of our known good IPs, and the issue persists. We are running over PPPoE, so packet size is diminished from 1500 to 1492. I have DMZed his console, issue persists. I have given his router 3 different public IPs to no avail. This(ps3) was working yesterday on hughesnet, until we did our installation.
On 7 January 2018 at 16:58, Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 01/07/2018 04:12 PM, Michael Crapse wrote:
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
I have yet to see the packets on the wire lie.
Further, the packets on the wire will likely give you a starting point.
After searching for the error, this may not be a problem with the network at all. One report I saw says that the error can come from banned / blacklisted IPs. So you may be looking for a non-existent network problem.
-- Grant. . . . unix || die
-- Met vriendelijke groet / kind regards,
Halil Ibrahim Baysal
T: +31 (0)6 20 14 20 79 E: hibaysal@gmail.com
-- Met vriendelijke groet / kind regards, Halil Ibrahim Baysal T: +31 (0)6 20 14 20 79 E: hibaysal@gmail.com
participants (3)
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Grant Taylor -
H I Baysal -
Michael Crapse