Anyone have a contact at L3/CL that can deal with IP reassignment issues? The tech contact email is dead air, and phone support has been tepid at best. I have a block that needs to be moved to another OrgID/POC. Thanks, Justin H.
Since there were people who asked about the outcome: The tech contact email address (ipaddressing@level3) goes nowhere. One of the admin contact emails (ipadmin@centurylink) got a response. They suggested I put in a trouble ticket instead of approaching it as an administrative task (which is what I had been doing - lesson learned). After a couple of weeks of back and forth with a tech who had enough clue to keep the ball rolling, I got to someone in justification, and got taken care of as soon as I explained the situation. Justin H. Justin Hammond wrote:
Anyone have a contact at L3/CL that can deal with IP reassignment issues? The tech contact email is dead air, and phone support has been tepid at best.
I have a block that needs to be moved to another OrgID/POC.
Thanks, Justin H.
participants (1)
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Justin Hammond