Any word as to the root cause of the skype outage(s)? Tim Connolly Director of IT FareCompare 18111 Preston Rd Suite 800 Dallas, TX 75252 Email: tim.does.not.want.spam.connolly@farecompare.com Phone: +1 (972) 588-xxx Cell: +1 (214) 882-xxxx Web: www.farecompare.com Find deals from your airport | Connect with FareCompare on Facebook
On 12/22/2010 10:24 AM, Tim Connolly wrote:
Any word as to the root cause of the skype outage(s)?
Tim Connolly Director of IT
Details are on their blog: http://bit.ly/edtjxB Essentially the supernodes clients connected to started dying, so they're setting up temporary mega-supernodes whilst the supernodes are fixed. Paul
On Wed, Dec 22, 2010 at 3:29 PM, Paul Graydon <paul@paulgraydon.co.uk>wrote:
Details are on their blog: http://bit.ly/edtjxB
%wget http://blogs.skype.com/ -O/dev/null --2010-12-22 20:45:36-- http://blogs.skype.com/ Resolving blogs.skype.com... 204.9.163.155 Connecting to blogs.skype.com|204.9.163.155|:80... failed: Operation timed out. ... -Jack
Skype downtime today Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate. Skype isn’t a network like a conventional phone or IM network – instead, it relies on millions of individual connections between computers and phones to keep things up and running. Some of these computers are what we call ‘supernodes’ – they act a bit like phone directories for Skype. If you want to talk to someone, and your Skype app can’t find them immediately (for example, because they’re connecting from a different location or from a different device) your computer or phone will first try to find a supernode to figure out how to reach them. Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you. What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal. Stay tuned to @skype on Twitter for the latest updates on the situation – and many thanks for your continued patience in the meantime. On 22 December 2010 15:46, Jack Carrozzo <jack@crepinc.com> wrote:
On Wed, Dec 22, 2010 at 3:29 PM, Paul Graydon <paul@paulgraydon.co.uk>wrote:
Details are on their blog: http://bit.ly/edtjxB
%wget http://blogs.skype.com/ -O/dev/null --2010-12-22 20:45:36-- http://blogs.skype.com/ Resolving blogs.skype.com... 204.9.163.155 Connecting to blogs.skype.com|204.9.163.155|:80... failed: Operation timed out.
...
-Jack
"Creating new mega-supernodes as fast as they can!" Definitely using that in a meeting tomorrow. Cheers, -Jack On Wed, Dec 22, 2010 at 3:52 PM, Jeremy Parr <jeremyparr@gmail.com> wrote:
Skype downtime today
Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate.
Skype isn’t a network like a conventional phone or IM network – instead, it relies on millions of individual connections between computers and phones to keep things up and running. Some of these computers are what we call ‘supernodes’ – they act a bit like phone directories for Skype. If you want to talk to someone, and your Skype app can’t find them immediately (for example, because they’re connecting from a different location or from a different device) your computer or phone will first try to find a supernode to figure out how to reach them.
Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you.
What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal.
Stay tuned to @skype on Twitter for the latest updates on the situation – and many thanks for your continued patience in the meantime.
On 22 December 2010 15:46, Jack Carrozzo <jack@crepinc.com> wrote:
On Wed, Dec 22, 2010 at 3:29 PM, Paul Graydon <paul@paulgraydon.co.uk wrote:
Details are on their blog: http://bit.ly/edtjxB
%wget http://blogs.skype.com/ -O/dev/null --2010-12-22 20:45:36-- http://blogs.skype.com/ Resolving blogs.skype.com... 204.9.163.155 Connecting to blogs.skype.com|204.9.163.155|:80... failed: Operation
timed
out.
...
-Jack
I was actually going to say, you might as well have said it needs a new flux capacitor. Jeff On Wed, Dec 22, 2010 at 4:04 PM, Jack Carrozzo <jack@crepinc.com> wrote:
"Creating new mega-supernodes as fast as they can!"
Definitely using that in a meeting tomorrow.
Cheers,
-Jack
On Wed, Dec 22, 2010 at 3:52 PM, Jeremy Parr <jeremyparr@gmail.com> wrote:
Skype downtime today
Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate.
Skype isn’t a network like a conventional phone or IM network – instead, it relies on millions of individual connections between computers and phones to keep things up and running. Some of these computers are what we call ‘supernodes’ – they act a bit like phone directories for Skype. If you want to talk to someone, and your Skype app can’t find them immediately (for example, because they’re connecting from a different location or from a different device) your computer or phone will first try to find a supernode to figure out how to reach them.
Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you.
What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal.
Stay tuned to @skype on Twitter for the latest updates on the situation – and many thanks for your continued patience in the meantime.
On 22 December 2010 15:46, Jack Carrozzo <jack@crepinc.com> wrote:
On Wed, Dec 22, 2010 at 3:29 PM, Paul Graydon <paul@paulgraydon.co.uk wrote:
Details are on their blog: http://bit.ly/edtjxB
%wget http://blogs.skype.com/ -O/dev/null --2010-12-22 20:45:36-- http://blogs.skype.com/ Resolving blogs.skype.com... 204.9.163.155 Connecting to blogs.skype.com|204.9.163.155|:80... failed: Operation
timed
out.
...
-Jack
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
participants (5)
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Jack Carrozzo
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Jeffrey Lyon
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Jeremy Parr
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Paul Graydon
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Tim Connolly