Vonage service suffers outage
Amidst all the hoopla w.r.t. "port blocking" their service, this outage couldn't have come at a worse time, methinks. The outage on Friday "left about half of its 500,000 subscribers without phone service for about 45 minutes" and "... was caused by a glitch with a software upgrade on Thursday night." http://www.detnews.com/2005/technology/0503/07/tech-109316.htm - ferg -- "Fergie", a.k.a. Paul Ferguson Engineering Architecture for the Internet fergdawg@netzero.net or fergdawg@sbcglobal.net
On Mon, 7 Mar 2005, Fergie (Paul Ferguson) wrote:
Amidst all the hoopla w.r.t. "port blocking" their service, this outage couldn't have come at a worse time, methinks.
The outage on Friday "left about half of its 500,000 subscribers without phone service for about 45 minutes" and "... was caused by a glitch with a software upgrade on Thursday night."
http://www.detnews.com/2005/technology/0503/07/tech-109316.htm
Nice story, but it doesn't explain why they had a similar looking outage at roughly the same time the day before. Maybe it wasn't quite the "first issue" they've ever had related to software upgrades. ---------------------------------------------------------------------- Jon Lewis | I route Senior Network Engineer | therefore you are Atlantic Net | _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
Amidst all the hoopla w.r.t. "port blocking" their service, this outage couldn't have come at a worse time, methinks.
The outage on Friday "left about half of its 500,000 subscribers without phone service for about 45 minutes" and "... was caused by a glitch with a software upgrade on Thursday night."
http://www.detnews.com/2005/technology/0503/07/tech-109316.htm
Nice story, but it doesn't explain why they had a similar looking outage at roughly the same time the day before. Maybe it wasn't quite the "first issue" they've ever had related to software upgrades.
of course none of us have ever had customer-affecting 'issues' with software upgrades, system outages, ... that's what makes this so newsworthy randy
participants (3)
-
Fergie (Paul Ferguson) -
Jon Lewis -
Randy Bush