Does anyone have any contact information for BellSouth? They've been rejecting mail from our mail servers, and I can't seem to get a hold of their support -- one of the contact numbers on the page doesn't work in Canada (888-321-2375), and I got hung up on twice when calling the other number (800-436-8638).
Does anyone have any contact information for BellSouth? They've been rejecting mail from our mail servers, and I can't seem to get a hold of their support -- one of the contact numbers on the page doesn't work in Canada (888-321-2375), and I got hung up on twice when calling the other number (800-436-8638).
they have been doing to our addresses as well. I even setup a mail server on a single UUnet class C that has not had a mail server on it (or anything else) and tried it..still not allowed to relay INTO their systems. We noticed it yesterday.. still had some problems with it this morning. Good Luck. --Mike--
Does anyone have any contact information for BellSouth? They've been rejecting mail from our mail servers, and I can't seem to get a hold of their support
It's nothing personal. Most if not all of their incoming MXes are misconfigured so they reject all mail from everywhere. You'd think they'd notice that there wasn't any incoming mail, wouldn't you? -- John R. Levine, IECC, POB 727, Trumansburg NY 14886 +1 607 387 6869 johnl@iecc.com, Village Trustee and Sewer Commissioner, http://iecc.com/johnl, Member, Provisional board, Coalition Against Unsolicited Commercial E-mail
It's nothing personal. Most if not all of their incoming MXes are misconfigured so they reject all mail from everywhere.
You'd think they'd notice that there wasn't any incoming mail, wouldn't you?
I think somehow sales got root on the mail swervers:
host mx04.mail.bellsouth.net[205.152.58.4] said: 550 .net 022: Your current IP address is not allowed to relay to bellsouth.net Solution: Connect using BellSouth Internet Service. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
At 02:17 PM 12/5/2001 -0700, Mike Lewinski wrote:
It's nothing personal. Most if not all of their incoming MXes are misconfigured so they reject all mail from everywhere.
A scheduled maintenance upgrade went bad? excerpts from http://consumer.bellsouth.net/system/ 'Subject: All Cities, Email Scheduled Maintenance. The maintenance will take place Monday, December 3, 2001, from 12:00 a.m. to 6:00 a.m. EST. WHERE? This maintenance will impact the nine southern states serviced by BellSouth Internet Services; Florida, Louisiana, Mississippi, Alabama, Georgia, S. Carolina, N. Carolina, Tennessee, and Kentucky.' Then 'Subject: ALL CITIES - E-mail Issue The outage began at 4:13 p.m. EST on Tuesday, December 04, 2001. WHERE? This issue is impacting the nine-state Bellsouth region that BellSouth Internet Services serves. WHY? The equipment problem that is causing the difficulties is unknown at this time.' According to their current status, problems are resolved: 'Resolution: We have successfully restored service in your area. All Dial and FastAccess customers in the nine-state region that BellSouth serves will no longer experience any problems sending or receiving their e-mail. All issues concerning any latency or disconnections have been resolved. All customers will be able to access the system normally.' --c
According to their current status, problems are resolved:
'Resolution: We have successfully restored service in your area. All Dial and FastAccess customers in the nine-state region that BellSouth serves will no longer experience any problems sending or receiving their e-mail. All issues concerning any latency or disconnections have been resolved. All customers will be able to access the system normally.'
The two MXes we were having troubles with seem to be okay now, but one of them that had been fixed earlier yesterday and was broken again this morning.
hello, i just got details from damian. according to him the problem appears to be resolved. if there is anyone in addition to him still having problems, please do send me the details of the transaction, including datetimestamps, and i will pass the info on. thanks, chris
participants (6)
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Christian Kuhtz -
Christopher Schulte -
Damian Gerow -
johnl＠iecc.com -
mike harrison -
Mike Lewinski