One of our incumbent LECs (who's initials begin with SBC) botched a mid-day installation of an additional GIGAMAN drop at our primary DC earlier this year. Whatever they did, it dropped all of our fiber plant with SBC. The outages caused were PAINFULL and expensive from an SLA (to our customers) perspective. Well, we were in process over the past 3-4 months to get a new Sprint OC3 installed, and I put a request in for after hours delivery of the SBC OC3 loop since it will ride the same fiber plant as the previously botched install. After 2 weeks of arguing amongst themselves, they came back with a $5100-$10,000 estimate to install the loop after hours. The loop was previously on a "Free Install" promo with our Sprint agreement, so I was a bit alarmed at that estimate. Our facilities are already in place, and we have had lit OC3 drops previously, so no new gear or strands will be required... Does anyone else require HICAP loop installs to be after hours? What experiences have you had (good or bad) with getting the carriers to do their work during off-peak hours for a reasonable fee? Thanks, Robin Greenhagen GSI