Network Speed Testing and Monitoring Platform
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there?
We ask our customers use iperf3 to test speed. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: NANOG <nanog-bounces@nanog.org> on behalf of Colton Conor <colton.conor@gmail.com> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there?
Good luck with that if their only devices are tablets, phones, and Rokus? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "David Guo via NANOG" <nanog@nanog.org> To: "Colton Conor" <colton.conor@gmail.com>, "NANOG" <nanog@nanog.org> Sent: Wednesday, January 16, 2019 10:55:51 AM Subject: Re: Network Speed Testing and Monitoring Platform We ask our customers use iperf3 to test speed. Get Outlook for iOS From: NANOG <nanog-bounces@nanog.org> on behalf of Colton Conor <colton.conor@gmail.com> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net , or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there?
Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone. I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that? On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com> wrote:
We ask our customers use iperf3 to test speed.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------ *From:* NANOG <nanog-bounces@nanog.org> on behalf of Colton Conor < colton.conor@gmail.com> *Sent:* Thursday, January 17, 2019 00:54 *To:* NANOG *Subject:* Network Speed Testing and Monitoring Platform
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Would a raspberry pi work for this? Could 3D print a nice case with your logo for it. From: NANOG <nanog-bounces@nanog.org> On Behalf Of Colton Conor Sent: Wednesday, January 16, 2019 2:16 PM To: David Guo <david@xtom.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone. I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that? On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com<mailto:david@xtom.com>> wrote: We ask our customers use iperf3 to test speed. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> on behalf of Colton Conor <colton.conor@gmail.com<mailto:colton.conor@gmail.com>> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
I don't think a raspberry pi will reliably fill a full Gig and keep it full (maybe that's not required in this scenario), but I've installed a Linux based OS with the PerfSONAR tools (including iperf) on a couple of different mini PCs in the "few hundred dollars" price range. The last one was the Liva X from ECS. It was more than capable of filling 1G circuits with traffic and keeping them full without loss or wonky results due to things like CPU overrun or other processes causing bus contention. I'm pretty sure the Liva X is retired now, but their current gen should suffice as should a number of comparable competitors. Sincerely, Casey Russell Network Engineer [image: KanREN] <http://www.kanren.net> [image: phone]785-856-9809 2029 Becker Drive, Suite 282 Lawrence, Kansas 66047 [image: linkedin] <https://www.linkedin.com/company/92399?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A92399%2Cidx%3A1-1-1%2CtarId%3A1440002635645%2Ctas%3AKanREN> [image: twitter] <https://twitter.com/TheKanREN> [image: twitter] <http://www.kanren.net/feed/> need support? <support@kanren.net> On Wed, Jan 16, 2019 at 1:27 PM Chris Kimball <CKimball@misalliance.com> wrote:
Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
*From:* NANOG <nanog-bounces@nanog.org> *On Behalf Of *Colton Conor *Sent:* Wednesday, January 16, 2019 2:16 PM *To:* David Guo <david@xtom.com> *Cc:* NANOG <nanog@nanog.org> *Subject:* Re: Network Speed Testing and Monitoring Platform
Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone.
I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that?
On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com> wrote:
We ask our customers use iperf3 to test speed.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------
*From:* NANOG <nanog-bounces@nanog.org> on behalf of Colton Conor < colton.conor@gmail.com> *Sent:* Thursday, January 17, 2019 00:54 *To:* NANOG *Subject:* Network Speed Testing and Monitoring Platform
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
Maybe try setting up an Ookla on-site speedtest server? I believe the product is called Speedtest Custom. Setup is pretty simple, and is relatively inexpensive. That gives you the ease-of-use of speedtest.net, with the accuracy similar to having a local iperf server. Zach Puls Network Engineer MEF-CECP [Title: KsFiberNet - Description: Macintosh HD:Users:chunt:Documents:Logos_Brand Guide_KFN:WEB_logos:KFN_logo-WEB.png]<http://www.ksfiber.net/> Direct: +1 (316) 221-2094 Email: zpuls@ksfiber.net<mailto:zpuls@ksfiber.net> Technical Support: 855-KFN-HELP (536-4357) This e-mail, including any attachments, is intended only for the person or entity to which it is addressed and may contain confidential, proprietary and/or privileged material. Any review, retransmission, dissemination or other use of this information, directly or indirectly, by persons or entities other than the intended recipient is prohibited and may subject you to legal liability. If you received this in error, please contact the sender and delete the material from all computers in which it resides. This email, including any attachments, is not intended to constitute the formation of a contract binding KsFiberNet. KsFiberNet will be contractually bound only upon execution, by an authorized representative, of a definitive agreement containing agreed upon terms and conditions. From: NANOG <nanog-bounces@nanog.org> On Behalf Of Casey Russell Sent: Wednesday, January 16, 2019 13:46 To: Chris Kimball <CKimball@misalliance.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform I don't think a raspberry pi will reliably fill a full Gig and keep it full (maybe that's not required in this scenario), but I've installed a Linux based OS with the PerfSONAR tools (including iperf) on a couple of different mini PCs in the "few hundred dollars" price range. The last one was the Liva X from ECS. It was more than capable of filling 1G circuits with traffic and keeping them full without loss or wonky results due to things like CPU overrun or other processes causing bus contention. I'm pretty sure the Liva X is retired now, but their current gen should suffice as should a number of comparable competitors. Sincerely, Casey Russell Network Engineer [KanREN]<http://www.kanren.net> [phone]785-856-9809 2029 Becker Drive, Suite 282 Lawrence, Kansas 66047 [linkedin]<https://www.linkedin.com/company/92399?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A92399%2Cidx%3A1-1-1%2CtarId%3A1440002635645%2Ctas%3AKanREN>[twitter]<https://twitter.com/TheKanREN>[twitter]<http://www.kanren.net/feed/>need support?<mailto:support@kanren.net> On Wed, Jan 16, 2019 at 1:27 PM Chris Kimball <CKimball@misalliance.com<mailto:CKimball@misalliance.com>> wrote: Would a raspberry pi work for this? Could 3D print a nice case with your logo for it. From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> On Behalf Of Colton Conor Sent: Wednesday, January 16, 2019 2:16 PM To: David Guo <david@xtom.com<mailto:david@xtom.com>> Cc: NANOG <nanog@nanog.org<mailto:nanog@nanog.org>> Subject: Re: Network Speed Testing and Monitoring Platform Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone. I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that? On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com<mailto:david@xtom.com>> wrote: We ask our customers use iperf3 to test speed. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> on behalf of Colton Conor <colton.conor@gmail.com<mailto:colton.conor@gmail.com>> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
Zach Puls wrote on 1/16/2019 1:53 PM:
Maybe try setting up an Ookla on-site speedtest server? I believe the product is called Speedtest Custom. Setup is pretty simple, and is relatively inexpensive.
That gives you the ease-of-use of speedtest.net, with the accuracy similar to having a local iperf server.
*Zach Puls*
/Network Engineer /
/MEF-CECP/
Title: KsFiberNet - Description: Macintosh HD:Users:chunt:Documents:Logos_Brand Guide_KFN:WEB_logos:KFN_logo-WEB.png <http://www.ksfiber.net/>**
Direct: +1 (316) 221-2094
Email: zpuls@ksfiber.net <mailto:zpuls@ksfiber.net>
*Technical Support: 855-KFN-HELP (536-4357) *
/This e-mail, including any attachments, is intended only for the person or entity to which it is addressed and may contain confidential, proprietary and/or privileged material. Any review, retransmission, dissemination or other use of this information, directly or indirectly, by persons or entities other than the intended recipient is prohibited and may subject you to legal liability. If you received this in error, please contact the sender and delete the material from all computers in which it resides. This email, including any attachments, is not intended to constitute the formation of a contract binding KsFiberNet. KsFiberNet will be contractually bound only upon execution, by an authorized representative, of a definitive agreement containing agreed upon terms and conditions./
Last time I checked, the Ookla Speedtest Custom software license required for a local server installation (e.g. not using the public speedtest servers) started at ~$2k/year. That does not include the speedtest server hardware which may run you another $2k or more if you want to meet the minimum recommended specs for a gigabit speedtest. Perhaps an initial investment of $4k and a reoccurring $2k/year is inexpensive for some, but I can imagine some folks will struggle to find the value at that price point. --Blake
A Raspberry Pi uses USB 2 for Ethernet interconnection to the CPU so it most definitely will not keep even half a gig full. It’ll do a bit over 300 Mbps. Ryan Wilkins
On Jan 16, 2019, at 2:45 PM, Casey Russell <crussell@kanren.net> wrote:
I don't think a raspberry pi will reliably fill a full Gig and keep it full (maybe that's not required in this scenario), but I've installed a Linux based OS with the PerfSONAR tools (including iperf) on a couple of different mini PCs in the "few hundred dollars" price range.
The last one was the Liva X from ECS. It was more than capable of filling 1G circuits with traffic and keeping them full without loss or wonky results due to things like CPU overrun or other processes causing bus contention. I'm pretty sure the Liva X is retired now, but their current gen should suffice as should a number of comparable competitors.
Sincerely, Casey Russell Network Engineer <http://www.kanren.net/> 785-856-9809 2029 Becker Drive, Suite 282 Lawrence, Kansas 66047 <https://www.linkedin.com/company/92399?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A92399%2Cidx%3A1-1-1%2CtarId%3A1440002635645%2Ctas%3AKanREN> <https://twitter.com/TheKanREN> <http://www.kanren.net/feed/> need support? <mailto:support@kanren.net>
On Wed, Jan 16, 2019 at 1:27 PM Chris Kimball <CKimball@misalliance.com <mailto:CKimball@misalliance.com>> wrote: Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
From: NANOG <nanog-bounces@nanog.org <mailto:nanog-bounces@nanog.org>> On Behalf Of Colton Conor Sent: Wednesday, January 16, 2019 2:16 PM To: David Guo <david@xtom.com <mailto:david@xtom.com>> Cc: NANOG <nanog@nanog.org <mailto:nanog@nanog.org>> Subject: Re: Network Speed Testing and Monitoring Platform
Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone.
I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that?
On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com <mailto:david@xtom.com>> wrote:
We ask our customers use iperf3 to test speed.
Get Outlook for iOS <https://aka.ms/o0ukef>
From: NANOG <nanog-bounces@nanog.org <mailto:nanog-bounces@nanog.org>> on behalf of Colton Conor <colton.conor@gmail.com <mailto:colton.conor@gmail.com>> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net <http://speedtest.net/>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
I investigated building a product that could reliably speedtest up to a gig and found the same thing. A raspberry Pi 3B or 3B+ can reliably test up to ~100Mbps. The 3B only has a 10/100 NIC; The 3B+, while having a gigabit NIC, tops out at ~300Mbps internally. Both models of the Pi are available as a kit that retails under $100. For testing up to 1Gbps, an x86 mini PC like those sold for firewall appliances (http://a.co/d/02UQFow) are available and retail for $200-$300 at the low end. My conclusion was that doing testing within the CPE was the most cost effective way to go. One should keep in mind that even gigabit CPEs may not be able to reliably test > 100Mbps due to CPU or other software limitations. Public speedtest servers may also not reliably test > 100Mbps, so for reliable gigabit testing you'll need to run your own. Casey Russell wrote on 1/16/2019 1:45 PM:
I don't think a raspberry pi will reliably fill a full Gig and keep it full (maybe that's not required in this scenario), but I've installed a Linux based OS with the PerfSONAR tools (including iperf) on a couple of different mini PCs in the "few hundred dollars" price range.
The last one was the Liva X from ECS. It was more than capable of filling 1G circuits with traffic and keeping them full without loss or wonky results due to things like CPU overrun or other processes causing bus contention. I'm pretty sure the Liva X is retired now, but their current gen should suffice as should a number of comparable competitors.
Sincerely, Casey Russell Network Engineer
phone785-856-9809 2029 Becker Drive, Suite 282 Lawrence, Kansas 66047 linkedin <https://www.linkedin.com/company/92399?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A92399%2Cidx%3A1-1-1%2CtarId%3A1440002635645%2Ctas%3AKanREN> twitter <https://twitter.com/TheKanREN> twitter <http://www.kanren.net/feed/> need support? <mailto:support@kanren.net>
On Wed, Jan 16, 2019 at 1:27 PM Chris Kimball <CKimball@misalliance.com <mailto:CKimball@misalliance.com>> wrote:
Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
Yeah, There is not enough capacity, interrupt wise, to achieve it. OpenSpeedTest works for us. ----- Alain Hebert ahebert@pubnix.net PubNIX Inc. 50 boul. St-Charles P.O. Box 26770 Beaconsfield, Quebec H9W 6G7 Tel: 514-990-5911 http://www.pubnix.net Fax: 514-990-9443 On 1/16/19 2:45 PM, Casey Russell wrote:
I don't think a raspberry pi will reliably fill a full Gig and keep it full (maybe that's not required in this scenario), but I've installed a Linux based OS with the PerfSONAR tools (including iperf) on a couple of different mini PCs in the "few hundred dollars" price range.
The last one was the Liva X from ECS. It was more than capable of filling 1G circuits with traffic and keeping them full without loss or wonky results due to things like CPU overrun or other processes causing bus contention. I'm pretty sure the Liva X is retired now, but their current gen should suffice as should a number of comparable competitors.
Sincerely, Casey Russell Network Engineer KanREN <http://www.kanren.net> phone785-856-9809 2029 Becker Drive, Suite 282 Lawrence, Kansas 66047 linkedin <https://www.linkedin.com/company/92399?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A92399%2Cidx%3A1-1-1%2CtarId%3A1440002635645%2Ctas%3AKanREN> twitter <https://twitter.com/TheKanREN> twitter <http://www.kanren.net/feed/> need support? <mailto:support@kanren.net>
On Wed, Jan 16, 2019 at 1:27 PM Chris Kimball <CKimball@misalliance.com <mailto:CKimball@misalliance.com>> wrote:
Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
*From:* NANOG <nanog-bounces@nanog.org <mailto:nanog-bounces@nanog.org>> *On Behalf Of *Colton Conor *Sent:* Wednesday, January 16, 2019 2:16 PM *To:* David Guo <david@xtom.com <mailto:david@xtom.com>> *Cc:* NANOG <nanog@nanog.org <mailto:nanog@nanog.org>> *Subject:* Re: Network Speed Testing and Monitoring Platform
Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone.
I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that?
On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com <mailto:david@xtom.com>> wrote:
We ask our customers use iperf3 to test speed.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------------------------------------------------
*From:*NANOG <nanog-bounces@nanog.org <mailto:nanog-bounces@nanog.org>> on behalf of Colton Conor <colton.conor@gmail.com <mailto:colton.conor@gmail.com>> *Sent:* Thursday, January 17, 2019 00:54 *To:* NANOG *Subject:* Network Speed Testing and Monitoring Platform
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net <http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
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The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
Depending on the Bandwidth needed, yes, but the Pi is limited at the NIC level because it is on a shared USB 2.0 Bus. [cid:image001.jpg@01D42B24.779DE300]<http://www.coeur.com/> Chris Cummings | Network Engineer Coeur Mining, Inc.| 104 S. Michigan Ave. Suite 900 | Chicago, IL 60603 t: 312.489.5852 | m: 773.294.6496 | ccummings@coeur.com<mailto:ccummings@coeur.com> NYSE: CDE | www.coeur.com<http://www.coeur.com/> Notice of Confidentiality: The contents of this e-mail message and any attachments are confidential and are intended solely for addressee. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply e-mail or phone, and delete this message and its attachments, if any. P Please consider the environment before printing this e-mail. From: NANOG <nanog-bounces@nanog.org> On Behalf Of Chris Kimball Sent: Wednesday, January 16, 2019 11:27 AM To: Colton Conor <colton.conor@gmail.com>; David Guo <david@xtom.com> Cc: NANOG <nanog@nanog.org> Subject: RE: Network Speed Testing and Monitoring Platform Would a raspberry pi work for this? Could 3D print a nice case with your logo for it. From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> On Behalf Of Colton Conor Sent: Wednesday, January 16, 2019 2:16 PM To: David Guo <david@xtom.com<mailto:david@xtom.com>> Cc: NANOG <nanog@nanog.org<mailto:nanog@nanog.org>> Subject: Re: Network Speed Testing and Monitoring Platform Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone. I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that? On Wed, Jan 16, 2019 at 10:55 AM David Guo <david@xtom.com<mailto:david@xtom.com>> wrote: We ask our customers use iperf3 to test speed. Get Outlook for iOS<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2faka.ms%2fo0ukef&c=E,1,O0iK_NFkz0m_F6jEpYdQE6Y3gvVe2Dzrm_HShwMf5uaBlHkd-EWnaq2qmcWDOZp1O7n2qrXMu2gdpoWhRzmjiAqRBpNK6wzc6_aRyx1IKw-z&typo=1> ________________________________ From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> on behalf of Colton Conor <colton.conor@gmail.com<mailto:colton.conor@gmail.com>> Sent: Thursday, January 17, 2019 00:54 To: NANOG Subject: Network Speed Testing and Monitoring Platform As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc. We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed. We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing. What opensource and commercial options are out there? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The information contained in this electronic message may be confidential, and the message is for the use of intended recipients only. If you are not the intended recipient, do not disseminate, copy, or disclose this communication or its contents. If you have received this communication in error, please immediately notify me by replying to the email or call MIS Alliance at 617-500-1700 and permanently delete this communication.
On Wed, 16 Jan 2019 19:26:41 +0000, Chris Kimball said:
Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
The Pi has a bandwidth limit at 300mbits/sec due to a USB port being used. I wonder if something like the RIPE Atlas probes could be flashed with suitable code. They're smaller than a Pi, and easy to set up - connect a USB power cord and an RJ45 on some cat-5 and away you go. Mine showed up with the two cords needed and everything. https://www-static.ripe.net/static/rnd-ui/atlas/static/docs/probe-images/v1....
On Wed, 16 Jan 2019 at 20:49, <valdis.kletnieks@vt.edu> wrote:
On Wed, 16 Jan 2019 19:26:41 +0000, Chris Kimball said:
Would a raspberry pi work for this?
Could 3D print a nice case with your logo for it.
The Pi has a bandwidth limit at 300mbits/sec due to a USB port being used.
I've been using Hardkernel Odroid C2 for this reason. It looks a bit like a Pi but its Gigabit Ethernet can achieve near line rate, 930+ Mbps on iperf, see below for two Odroids connected across a gigabit ethernet switch. Aled # iperf3 -c 172.16.0.139 Connecting to host 172.16.0.139, port 5201 [ 4] local 172.16.0.142 port 49203 connected to 172.16.0.139 port 5201 [ ID] Interval Transfer Bandwidth Retr Cwnd [ 4] 0.00-1.00 sec 110 MBytes 921 Mbits/sec 45 788 KBytes [ 4] 1.00-2.00 sec 112 MBytes 937 Mbits/sec 0 878 KBytes [ 4] 2.00-3.00 sec 112 MBytes 939 Mbits/sec 45 672 KBytes [ 4] 3.00-4.00 sec 112 MBytes 938 Mbits/sec 0 717 KBytes [ 4] 4.00-5.00 sec 112 MBytes 938 Mbits/sec 0 748 KBytes [ 4] 5.00-6.00 sec 112 MBytes 939 Mbits/sec 0 765 KBytes [ 4] 6.00-7.00 sec 112 MBytes 939 Mbits/sec 0 773 KBytes [ 4] 7.00-8.00 sec 112 MBytes 939 Mbits/sec 0 775 KBytes [ 4] 8.00-9.00 sec 112 MBytes 938 Mbits/sec 0 778 KBytes [ 4] 9.00-10.00 sec 112 MBytes 938 Mbits/sec 0 779 KBytes - - - - - - - - - - - - - - - - - - - - - - - - - [ ID] Interval Transfer Bandwidth Retr [ 4] 0.00-10.00 sec 1.09 GBytes 937 Mbits/sec 90 sender [ 4] 0.00-10.00 sec 1.09 GBytes 933 Mbits/sec receiver iperf Done.
We ran into an issue with RPi and Banana Pi hitting multi-hundred meg and 1 - 2 gig speeds reliably, and ended up using ODROID - https://www.hardkernel.com/. Also, Ookla (speedtest.net) have a software client that can be embedded in CPE gateway devices as does SamKnows. JL On 1/16/19, 3:49 PM, "NANOG on behalf of valdis.kletnieks@vt.edu" <nanog-bounces@nanog.org on behalf of valdis.kletnieks@vt.edu> wrote: On Wed, 16 Jan 2019 19:26:41 +0000, Chris Kimball said: > Would a raspberry pi work for this? > > Could 3D print a nice case with your logo for it. The Pi has a bandwidth limit at 300mbits/sec due to a USB port being used. I wonder if something like the RIPE Atlas probes could be flashed with suitable code. They're smaller than a Pi, and easy to set up - connect a USB power cord and an RJ45 on some cat-5 and away you go. Mine showed up with the two cords needed and everything. https://www-static.ripe.net/static/rnd-ui/atlas/static/docs/probe-images/v1....
On 16/01/2019 17:52, Colton Conor wrote:
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
You could optionally run tools such as iperf[123] on the CPE device directly. If you can install it on the CPE, that is. Alternative is the classic of doing a L2 loop with dedicated VLANs on the CPE. E.g. Server1 -> VlanX -> CPE -> VlanY -> Server2 in your own network. -Christoffer
Might be worth while to get some graphing on customers max transmission speeds over the period of three days, a week, two weeks, month to better predict what they may be seeing so you can better predict the area’s that could be effected due to whatever causes. A lot of times I find this comes down to name resolution as where to the customer it looks slow but is more likely being drowned out by other traffic or slow responses from the name servers them self that traverse <yournet>. But those are just common causes. Prioritizing traffic will greatly depend on the information you are seeing and a root cause will greatly evade you just doing speed tests. MRTG, rrdtool and some others can accomplish this for you. Good luck
On Jan 16, 2019, at 10:52, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
— J. Hellenthal The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.
In the US this type of testing may be an actual requirement for some ISP's if they get funding from the government. https://docs.fcc.gov/public/attachments/DA-18-710A1.pdf We provide basic CPE routers to our DSL & FTTH customers and are trying to get a custom firmware from the device manufacturer (Comtrend) to do these measurements. We're not there yet (the manufacturer has been working with us on it but it's not very accurate yet) but the goal is to have a TR-143 client on the routers themselves that then talks to our test server (although per the FCC rule, we'll eventually have to place the test server at an FCC approved IX). Alternatively, at a trade show I saw a product called a BETTI Box by VantagePoint that is a very small whitebox (maybe a 1" cube w/ eth port) to do this. I only saw the device on a table so have no idea how effective or how much the device is. On 1/16/19 11:52 AM, Colton Conor wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net <http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
On Wed, 16 Jan 2019 10:52:58 -0600, Colton Conor said:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
So out of curiosity - does anybody have info on what percentage of residential internet connections are on CPE that's been suitably de-bufferbloated?
On Jan 16, 2019, at 4:01 PM, valdis.kletnieks@vt.edu wrote:
So out of curiosity - does anybody have info on what percentage of residential internet connections are on CPE that's been suitably de-bufferbloated?
I have not read anything suggesting that de-bufferbloating has happened. It would be nice to see something. I participated in bufferbloat testing on Comcast Business Internet some years ago and have never seen any results published. James R. Cutler James.cutler@consultant.com GPG keys: hkps://hkps.pool.sks-keyservers.net
On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James.
All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com> wrote:
On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential
customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells
us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections
besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton,
In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back.
Cheers, James.
Just download the btest.exeIt run on windows PC.Most routerboards not fast enough for TCP test as TCP packet assembly is intensive. Sent from my Samsung Galaxy smartphone. -------- Original message --------From: Colton Conor <colton.conor@gmail.com> Date: 2019-01-17 7:17 AM (GMT-06:00) To: James Bensley <jwbensley@gmail.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com> wrote: On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James.
There's a Montreal startup called Obkio who are doing network probes (VM and hardware). I've tested the product in its early phase (i.e. it was lacking features that are now implemented or are going to be implemented soon). They recently launched the speed test feature: https://medium.com/obkio/app-new-release-v1-6-0-public-agents-support-chat-a... and launched a beefier probe called X5001 which can supposedly do 940Mbps: https://medium.com/obkio/new-hardware-agent-x5001-the-10x-agent-b278e435c458 I think it's worth a look. Disclaimer: the CEO is an acquaintance of mine Eric On Thu, Jan 17, 2019 at 9:04 AM tgrand via NANOG <nanog@nanog.org> wrote:
Just download the btest.exe It run on windows PC. Most routerboards not fast enough for TCP test as TCP packet assembly is intensive.
Sent from my Samsung Galaxy smartphone.
-------- Original message -------- From: Colton Conor <colton.conor@gmail.com> Date: 2019-01-17 7:17 AM (GMT-06:00) To: James Bensley <jwbensley@gmail.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform
All, thanks for the recommendations both on and off list.
It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say:
!) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests;
Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor.
Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that.
Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding?
On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com> wrote:
On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and
residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly
tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet
connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton,
In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back.
Cheers, James.
On Jan 17, 2019, at 7:17 AM, Colton Conor <colton.conor@gmail.com> wrote:
Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that.
Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding?
Bias note—I know the founders. The product is voice focused, but it does include the capability to run a speed test, and has all the cloud based reporting features that you’d expect today. https://www.replycloud.io —Chris
Connor, If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed. We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search. Regards, Philip Loenneker | Network Engineer | TasmaNet From: NANOG <nanog-bounces@nanog.org> On Behalf Of Colton Conor Sent: Friday, 18 January 2019 12:17 AM To: James Bensley <jwbensley@gmail.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com<mailto:jwbensley@gmail.com>> wrote: On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com<mailto:colton.conor@gmail.com>> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James.
Mikrotik RC has a new speed-test tool. I believe it's an improved BTEst. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Philip Loenneker" <Philip.Loenneker@tasmanet.com.au> To: "NANOG" <nanog@nanog.org> Sent: Thursday, January 17, 2019 5:07:04 PM Subject: RE: Network Speed Testing and Monitoring Platform Connor, If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed. We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search. Regards, Philip Loenneker | Network Engineer | TasmaNet From: NANOG <nanog-bounces@nanog.org> On Behalf Of Colton Conor Sent: Friday, 18 January 2019 12:17 AM To: James Bensley <jwbensley@gmail.com> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley < jwbensley@gmail.com > wrote: On Wed, 16 Jan 2019 at 16:54, Colton Conor < colton.conor@gmail.com > wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net , or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James.
Mike, So are you saying in Mikrotik, there is a Btest tool, a traffic generator tool, and a new speed-test tool? Sounds like this low cost CPE has a ton of options for remote speed test functionality? On Thu, Jan 17, 2019 at 5:16 PM Mike Hammett <nanog@ics-il.net> wrote:
Mikrotik RC has a new speed-test tool. I believe it's an improved BTEst.
----- Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> ------------------------------ *From: *"Philip Loenneker" <Philip.Loenneker@tasmanet.com.au> *To: *"NANOG" <nanog@nanog.org> *Sent: *Thursday, January 17, 2019 5:07:04 PM *Subject: *RE: Network Speed Testing and Monitoring Platform
Connor,
If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed.
We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search.
Regards,
Philip Loenneker | Network Engineer | TasmaNet
*From:* NANOG <nanog-bounces@nanog.org> *On Behalf Of *Colton Conor *Sent:* Friday, 18 January 2019 12:17 AM *To:* James Bensley <jwbensley@gmail.com> *Cc:* NANOG <nanog@nanog.org> *Subject:* Re: Network Speed Testing and Monitoring Platform
All, thanks for the recommendations both on and off list.
It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say:
!) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests;
Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor.
Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that.
Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding?
On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com> wrote:
On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential
customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells
us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections
besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton,
In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back.
Cheers, James.
What's new in 6.44beta39 (2018-Nov-27 12:14): !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); https://wiki.mikrotik.com/wiki/Manual:Tools/Speed_Test https://wiki.mikrotik.com/wiki/Manual:Tools/Traffic_Generator https://wiki.mikrotik.com/wiki/Manual:Tools/Bandwidth_Test ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Colton Conor" <colton.conor@gmail.com> To: "Mike Hammett" <nanog@ics-il.net> Cc: "Philip Loenneker" <Philip.Loenneker@tasmanet.com.au>, "NANOG" <nanog@nanog.org> Sent: Friday, January 18, 2019 8:31:58 AM Subject: Re: Network Speed Testing and Monitoring Platform Mike, So are you saying in Mikrotik, there is a Btest tool, a traffic generator tool, and a new speed-test tool? Sounds like this low cost CPE has a ton of options for remote speed test functionality? On Thu, Jan 17, 2019 at 5:16 PM Mike Hammett < nanog@ics-il.net > wrote: Mikrotik RC has a new speed-test tool. I believe it's an improved BTEst. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Philip Loenneker" < Philip.Loenneker@tasmanet.com.au > To: "NANOG" < nanog@nanog.org > Sent: Thursday, January 17, 2019 5:07:04 PM Subject: RE: Network Speed Testing and Monitoring Platform Connor, If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed. We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search. Regards, Philip Loenneker | Network Engineer | TasmaNet From: NANOG < nanog-bounces@nanog.org > On Behalf Of Colton Conor Sent: Friday, 18 January 2019 12:17 AM To: James Bensley < jwbensley@gmail.com > Cc: NANOG < nanog@nanog.org > Subject: Re: Network Speed Testing and Monitoring Platform All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley < jwbensley@gmail.com > wrote: <blockquote> On Wed, 16 Jan 2019 at 16:54, Colton Conor < colton.conor@gmail.com > wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net , or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James. </blockquote>
Philip, Which TR-069 tools are you referring to? I looked at TR-143, but its my understanding it downloads a small file (like 50MB) from the TR-069 server to the CPE's ram. Then uploads the file back. Unfortunately I couldn't see how this would reliability test 1Gbps connections. Can you increase the file size? Most of these modems have like 128MB ram right now? On Thu, Jan 17, 2019 at 5:07 PM Philip Loenneker < Philip.Loenneker@tasmanet.com.au> wrote:
Connor,
If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed.
We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search.
Regards,
Philip Loenneker | Network Engineer | TasmaNet
*From:* NANOG <nanog-bounces@nanog.org> *On Behalf Of *Colton Conor *Sent:* Friday, 18 January 2019 12:17 AM *To:* James Bensley <jwbensley@gmail.com> *Cc:* NANOG <nanog@nanog.org> *Subject:* Re: Network Speed Testing and Monitoring Platform
All, thanks for the recommendations both on and off list.
It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say:
!) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests;
Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor.
Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that.
Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding?
On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com> wrote:
On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential
customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells
us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections
besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton,
In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back.
Cheers, James.
Hi Colton, Sorry for getting your name switched around last time, I only just noticed that! A specific TR-069 implementation that I know has the speed test function is UMP Cloud, however I’m not sure exactly how it does it. You can see their spiel here: https://www.avsystem.com/products/cloud-ump/ That said, TR-143 includes a time-based throughput test, so that you can test for defined number of seconds instead of a particular file size. That should allow you to suitably test any speed service. Refer to section 4.3 in the following document: https://www.broadband-forum.org/technical/download/TR-143.pdf Regards, Philip Loenneker | Network Engineer | TasmaNet From: Colton Conor <colton.conor@gmail.com> Sent: Saturday, 19 January 2019 1:34 AM To: Philip Loenneker <Philip.Loenneker@tasmanet.com.au> Cc: NANOG <nanog@nanog.org> Subject: Re: Network Speed Testing and Monitoring Platform Philip, Which TR-069 tools are you referring to? I looked at TR-143, but its my understanding it downloads a small file (like 50MB) from the TR-069 server to the CPE's ram. Then uploads the file back. Unfortunately I couldn't see how this would reliability test 1Gbps connections. Can you increase the file size? Most of these modems have like 128MB ram right now? On Thu, Jan 17, 2019 at 5:07 PM Philip Loenneker <Philip.Loenneker@tasmanet.com.au<mailto:Philip.Loenneker@tasmanet.com.au>> wrote: Connor, If you use the Traffic Generator tool instead of the Bandwidth Test tool built into MikroTik, you can definitely flood a 1Gbps link. However it requires the device to receive the packets that it has sent out, so it’s only viable for links with the same up/down speed. We have been investigating some TR-069 platforms, and several of those offer speed test functionality built in. This means our helpdesk guys can just click a few buttons to trigger it, it only talks to the CPE (nothing on customer LAN), and people don’t need to know how to configure the test other than “click here”. TR-069 also has a lot of other advantages which you can easily discover with a quick search. Regards, Philip Loenneker | Network Engineer | TasmaNet From: NANOG <nanog-bounces@nanog.org<mailto:nanog-bounces@nanog.org>> On Behalf Of Colton Conor Sent: Friday, 18 January 2019 12:17 AM To: James Bensley <jwbensley@gmail.com<mailto:jwbensley@gmail.com>> Cc: NANOG <nanog@nanog.org<mailto:nanog@nanog.org>> Subject: Re: Network Speed Testing and Monitoring Platform All, thanks for the recommendations both on and off list. It has been brought to my attention that a Mikrotik has a bandwidth speed test tool built into their operating system. Someone recommended a https://mikrotik.com/product/hap_ac2 for MSRP of $69. The release notes of the newest version say: !) speedtest - added "/tool speed-test" for ping latency, jitter, loss and TCP and UDP download, upload speed measurements (CLI only); *) btest - added multithreading support for both UDP and TCP tests; Do you think this device can push a full 1Gbps connection? It does have a quad core qualcom processor. Besides mikrotik, I haven't found anything that doesn't require me to build a solution. Like OpenWRT with ipef3, or something like that. Seems like a commercial solution would exist for this. I though CAF providers have to test bandwidth for the FCC randomly to get funding? On Thu, Jan 17, 2019 at 2:59 AM James Bensley <jwbensley@gmail.com<mailto:jwbensley@gmail.com>> wrote: On Wed, 16 Jan 2019 at 16:54, Colton Conor <colton.conor@gmail.com<mailto:colton.conor@gmail.com>> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net<http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Hi Colton, In the past I have used CPEs which support remote loopback. When the customer complains we enable remote loopback, send the traffic to that customers connection (rather than requiring a CPE that can generate the traffic or having an on site device) and measuring what comes back. Cheers, James.
https://github.com/adolfintel/speedtest - one drawback we’ve seen is upload test has issues on some iphones (maybe other mobile devices) in safari, but I think chrome might work, unsure https://account.speedtestcustom.com/login - ookla customer speedtest – we have this running *internally* in our network on VM and also bare-metal, this is where our customers test locally Iperf - us engineers used it wifiperf – us engineers used it -Aaron
Aaron, How does the https://account.speedtestcustom.com/login differ from hosting a speedtest.net server as an ISP, and letting anyone test through it? Seems the speedtest custom is a paid option, but hosting a speedtest.net server is free if you allow it to the public domain. Sure it uses up bandwidth (which I am sure you have a ton of), so I don't see the point of having a custom one? On Thu, Jan 17, 2019 at 10:27 AM Aaron Gould <aaron1@gvtc.com> wrote:
https://github.com/adolfintel/speedtest - one drawback we’ve seen is upload test has issues on some iphones (maybe other mobile devices) in safari, but I think chrome might work, unsure
https://account.speedtestcustom.com/login - ookla customer speedtest – we have this running **internally** in our network on VM and also bare-metal, this is where our customers test locally
Iperf - us engineers used it
wifiperf – us engineers used it
-Aaron
I think the motivation for the paid/onsite version of ookla was so that we could say how good our customers speed is, without going through the internet. We can’t control utilization on the Internet, but we can internally. -Aaron From: Colton Conor [mailto:colton.conor@gmail.com] Sent: Friday, January 18, 2019 8:37 AM To: Aaron Gould Cc: NANOG Subject: Re: Network Speed Testing and Monitoring Platform Aaron, How does the <https://account.speedtestcustom.com/login> https://account.speedtestcustom.com/login differ from hosting a speedtest.net server as an ISP, and letting anyone test through it? Seems the speedtest custom is a paid option, but hosting a speedtest.net server is free if you allow it to the public domain. Sure it uses up bandwidth (which I am sure you have a ton of), so I don't see the point of having a custom one? On Thu, Jan 17, 2019 at 10:27 AM Aaron Gould <aaron1@gvtc.com> wrote: https://github.com/adolfintel/speedtest - one drawback we’ve seen is upload test has issues on some iphones (maybe other mobile devices) in safari, but I think chrome might work, unsure https://account.speedtestcustom.com/login - ookla customer speedtest – we have this running *internally* in our network on VM and also bare-metal, this is where our customers test locally Iperf - us engineers used it wifiperf – us engineers used it -Aaron
The paid version gives you access to all the reporting from the test ran against your server. Luke Ns From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Aaron Gould Sent: Friday, January 18, 2019 11:18 AM To: 'Colton Conor' Cc: 'NANOG' Subject: RE: Network Speed Testing and Monitoring Platform I think the motivation for the paid/onsite version of ookla was so that we could say how good our customers speed is, without going through the internet. We can’t control utilization on the Internet, but we can internally. -Aaron From: Colton Conor [mailto:colton.conor@gmail.com] Sent: Friday, January 18, 2019 8:37 AM To: Aaron Gould Cc: NANOG Subject: Re: Network Speed Testing and Monitoring Platform Aaron, How does the https://account.speedtestcustom.com/login differ from hosting a speedtest.net<http://speedtest.net> server as an ISP, and letting anyone test through it? Seems the speedtest custom is a paid option, but hosting a speedtest.net<http://speedtest.net> server is free if you allow it to the public domain. Sure it uses up bandwidth (which I am sure you have a ton of), so I don't see the point of having a custom one? On Thu, Jan 17, 2019 at 10:27 AM Aaron Gould <aaron1@gvtc.com<mailto:aaron1@gvtc.com>> wrote: https://github.com/adolfintel/speedtest - one drawback we’ve seen is upload test has issues on some iphones (maybe other mobile devices) in safari, but I think chrome might work, unsure https://account.speedtestcustom.com/login - ookla customer speedtest – we have this running *internally* in our network on VM and also bare-metal, this is where our customers test locally Iperf - us engineers used it wifiperf – us engineers used it -Aaron
Yes that too, thanks for the reminder, the linux sys eng I work with here showed me our internal stats the other day when I was asking him about this… -Aaron From: Luke Guillory [mailto:lguillory@reservetele.com] Sent: Friday, January 18, 2019 11:22 AM To: Aaron Gould; 'Colton Conor' Cc: 'NANOG' Subject: RE: Network Speed Testing and Monitoring Platform The paid version gives you access to all the reporting from the test ran against your server. Luke Ns
After faffing about for quite some time with Ookla and iPerf, we have now settled on Viavi's QT-600 platform: https://www.viavisolutions.com/en-us/products/qt-600-ethernet-probe-portfoli... We shall use it as a private system, primarily to activate and handover customer services, and on rare occasions, perform post-delivery testing. We are no longer interested in indulging endless speed tests that are practically meaningless and leave ISP's with the burden of explaining things they can't control. Mark. On 16/Jan/19 18:52, Colton Conor wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net <http://speedtest.net>, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
Mark, What does this Viavi's QT-600 platform cost? Does it test 10G or only 1G? On Tue, Jan 22, 2019 at 3:26 AM Mark Tinka <mark.tinka@seacom.mu> wrote:
After faffing about for quite some time with Ookla and iPerf, we have now settled on Viavi's QT-600 platform:
https://www.viavisolutions.com/en-us/products/qt-600-ethernet-probe-portfoli...
We shall use it as a private system, primarily to activate and handover customer services, and on rare occasions, perform post-delivery testing.
We are no longer interested in indulging endless speed tests that are practically meaningless and leave ISP's with the burden of explaining things they can't control.
Mark.
On 16/Jan/19 18:52, Colton Conor wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
What opensource and commercial options are out there?
On Jan 16, 2019, at 08:52, Colton Conor <colton.conor@gmail.com> wrote:
As an internet service provider with many small business and residential customers, our most common tech support calls are speed related. Customers complaining on slow speeds, slowdowns, etc.
We have a SNMP and ping monitoring platform today, but that mainly tells us up-time and if data is flowing across the interface. We can of course see the link speed, but customer call in saying the are not getting that speed.
We are looking for a way to remotely test customers internet connections besides telling the customer to go to speedtest.net, or worse sending a tech out with a laptop to do the same thing.
So one of the properties of customer experience of internet performance is that their first hop is not going to be exposed in testing from the CPE. This is one of the enduring motivations of internet speed tests run inside clients. Setting aside claims about buffer bloat. Radio interfaces can have dramatic impact on the first hop latency that propagate to everything upstream.
What opensource and commercial options are out there?
participants (26)
-
Aaron Gould -
Alain Hebert -
Aled Morris -
Blake Hudson -
Casey Russell -
Chris Boyd -
Chris Kimball -
Christoffer Hansen -
Colton Conor -
Cummings, Chris -
David Guo -
Eric Dugas -
J. Hellenthal -
James Bensley -
James R Cutler -
Joel Jaeggli -
Livingood, Jason -
Luke Guillory -
Mark Tinka -
Mike Hammett -
Philip Loenneker -
R. Scott Evans -
Ryan Wilkins -
tgrand -
valdis.kletnieks＠vt.edu -
Zach Puls