AOL whitelisting - a heads-up and a request for assistance
Hi Folks, This is both a request for assistance and a warning which I hope will benefit others. We've been on AOL's whitelist for more than 5 years. We've been reorganizing our delivery servers in the past month or so with no problems. A recent spike in complaints from one of our clients' lists (which we've isolated) has alerted us to the fact that our historically whitelisted IP addresses are no longer whitelisted. A call to AOL's postmaster line confirms that no IPs are listed for our company, either whitelisted or blacklisted. That is, our IPs have been dropped from the whitelist database or lost. In re-applying for whitelisting, I do see that AOL requires a minimum of 100 emails/month to maintain a whitelist entry. This is new to me, and would be worth nothing for others who may be adding or removing servers. The postmaster line informed me that it would be 3-5 business days for the whitelisting to be updated. AOL deliveries are critical to our business, so even a day of disruption is too long. I would be very greatful if someone could help expedite our request. Please contact me off-list. Omar Thameen omar@biglist.com 212-686-2140
In re-applying for whitelisting, I do see that AOL requires a minimum of 100 emails/month to maintain a whitelist entry. This is new to me, and would be worth nothing for others who may be adding or removing servers.
Sounds like an obvious motivation for any big mailing list vendor to get an AOL consumer account and subscribe it to a dummy list with 4-5 messages/day, or perhaps more often if you want to do more dynamic monitoring... ---- Thanks; Bill Note that this isn't my regular email account - It's still experimental so far. And Google probably logs and indexes everything you send it.
On Fri, 16 Sep 2005, Bill Stewart wrote:
In re-applying for whitelisting, I do see that AOL requires a minimum of 100 emails/month to maintain a whitelist entry. This is new to me, and would be worth nothing for others who may be adding or removing servers.
Sounds like an obvious motivation for any big mailing list vendor to get an AOL consumer account and subscribe it to a dummy list with 4-5 messages/day, or perhaps more often if you want to do more dynamic monitoring...
This was not obvious for me before, but I am wondering what happens to the list servers that are not in AOL's white list? I wonder if it is 100 emails for each list, or 100 emails to AOL from all lists on the server. More reason to tell AOL users to go to Netscape, I guess. -Sean
On 17/09/05, Sean Figgins <sean@labrats.us> wrote:
This was not obvious for me before, but I am wondering what happens to the list servers that are not in AOL's white list? I wonder if it is 100 emails for each list, or 100 emails to AOL from all lists on the server.
More reason to tell AOL users to go to Netscape, I guess.
You want to read http://postmaster.info.aol.com - and maybe call the 1-888 number they have for their postmaster team on that site. What aol does is pretty clear and well documented -srs -- Suresh Ramasubramanian (ops.lists@gmail.com)
participants (4)
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Bill Stewart -
Omar Thameen -
Sean Figgins -
Suresh Ramasubramanian