800-551-1630 and 214-290-8620 Be prepared to send them your logs, etc. Of Note: About two months ago we got hit by about a 40mbps inbound slaughter on one of our pipes from a server on their network. Even with introducing the FBI into the whole circus, it still took them a little over 48 hours to squelch it (filters or no). The whole time they told us that they were doing "everything they could", "somebody was working on it right now", etc. If you're getting hit by one of these TRINOO type attacks and not getting results, I feel for you. I wish their was a forum or some type of coalition that could help networks that have to suffer from other networks bad manners. I was *very* unhappy with Verio's response time and general attitude when their dog got into our backyard... Karyn

-----Original Message----- From: Jeremy T. Bouse [mailto:undrgrid@toons.UnderGrid.net] Sent: Monday, August 21, 2000 6:18 AM To: NANOG Subject: Verio NOC Contact

Anyone happen to have a contact name/number for Verio's NOC or Abuse/Security Dept. Seems they are very unresponsive to DoS attacks I've been receiving. A more recent incident has the markings of being a Luser that was on a Bellsouth ADSL line doing the same attempts jumping over to Verio after being dealt with by Bellsouth.

Respectfully, Jeremy T. Bouse UnderGrid Network Services, LLC

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