RE: Our Qwest Testimonial: qwestoutage.com
Dsl.net was up all night, down again this morning. Blah. Their idea of redundant links must have been 1 fiber into Tower 1 and another into Tower 2. They'll never BOTH go away, Right? -----Original Message----- From: wgray@wwns.net [mailto:wgray@wwns.net] Sent: Tuesday, September 18, 2001 12:01 PM To: nanog@merit.edu Subject: RE: Our Qwest Testimonial: qwestoutage.com You should should call the website OUTAGE and include DSL.Net also. -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Allen Gwinn Sent: Tuesday, September 18, 2001 10:42 AM To: nanog@merit.edu Subject: Our Qwest Testimonial: qwestoutage.com Greetings, Simply put, they've put us through hell, so I've put a website up to tell our story at qwestoutage.com. I'd be interested in feedback--especially anyone that has had similar or different experiences than we've had. I've heard from another customer (DS-3 customer) who has had fairly good experience. His comment was, "the hardest thing to do is to get their attention--but once you do that, they're fairly responsive." I heard from one more that is decommissioning their Qwest circuits nationwide and moving back to UUNET. Thanks, Allen
At 12:22 PM 9/18/2001 -0400, Smith, Rick wrote:
Dsl.net was up all night, down again this morning.
Blah. Their idea of redundant links must have been 1 fiber into Tower 1 and another into Tower 2. They'll never BOTH go away, Right?
Not to say anything about Qwest, but honestly, I would have thought fiber into each tower *WAS* "redundant" (assuming separate fiber paths into each building so one backhoe cannot hit both). Until last week anyway..... This really is way outside most people's "disaster recovery" scenarios. I can see the thinking now: "If both WTC towers fall over, we have much bigger things to worry about than fiber cuts." And they were right. -- TTFN, patrick
participants (2)
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Patrick W. Gilmore
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Smith, Rick