Am preparing a second round set of qustions for some participants in an RFP that we are conducting for a bandwidth expansion project. Looking for some specific fodder so that I can personalize the questions to each participant - rather than the usual 'what is your over-subscription rate' etc... The second rounders are: C&W Verizon Sprint AT&T Qwest Yipes InterNAP Genuity What we are requesting in this RFP is DS3 and OC3 pricing in 2 locations Boston and MacLean, VA. We were looking at flat and tiered rates.. What I want to structure the questions around is... 1 - Subscription (over and under) and upgrade ratio's 2 - Current capacity and hot points 3 - Outage response 4 - Customer issue responsiveness 5 - Time to delivery I have all of these answers from the marketting staff of each of the second rounders - however I hate lies. Please help with some truthful lighting on these issues - real blue water experience - happy and horror stories - some good fodder that I can carve some specific questions for each specfic participant from. TIA Summarized to list if deemed appropriate... -- Rich Sena - ras@thick.net ThickNET Consulting "On the way to understanding; you understand, and forget."
I'm going to give my public 'atta-boy' to Sprint for provisioning our last T1 correctly and on time. In addition they were able to save our butt by making changes to their BGP filters in about 15 minutes while we were kept waiting for hours with our other provider (who didn't make your list - good). Mark Radabaugh Amplex (419) 833-3635
participants (2)
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Mark Radabaugh - Amplex
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Rich Sena