CRTC hires private company to investigate 2022 Rogers outage Critics say regulator being too secretive about probe, too slow to force more transparency from big telecoms https://www.cbc.ca/news/politics/crtc-rogers-outage-investigation-1.6963052 CBC News has learned Canada's telecommunications regulator has hired a private consulting firm to investigate the massive Rogers outage last summer that left more than 10 million customers without cellphone and internet access. The Canadian Radio-television and Telecommunications Commission (CRTC) confirmed in an email it hired engineering consultant Xona Partners in May to provide a report on the Rogers network and "help inform what further regulatory action is needed."