Does anyone know the secret to contacting a dark fiber salesperson at Level 3? The website directs a prospect to their toll free number 1-877-2LEVEL3 but the voicemail decision tree has some very dead limbs. It's not always easy to convey one's frustration in email. But the mugshot in this story seems to capture my general disposition: http://www.denverpost.com/Stories/0,1413,36~33~1765189,00.html# Just hoping to get some quick answers to easy questions so I'll be on my way to feeling like this: http://www.columbia.edu/cu/record/record2011.19c.gif ...but if the wait goes on much longer, I'll be left in this state: http://images.usatoday.com/money/_photos/2001-04-16-buffett.jpg Thanks, BM PS hope the employee-owners over there have a sense of humor....their contact apparatus is costing them money...is my guess. PPS You'd be surprised how many images there are of Warren Buffet on the web. And come to think of it, why should that rich (*&%$#$ ever have a grumpy look on his face?! The man should be walking around with a smile that makes his ears itch.