Anyone out there using UUNet's 10 plus setup? We were one of the original beta testers, and have had consistant complaints about the performance of the link because of the 10Mbps ethernet handoff to us. We can only get around 6Mbps out of the link before it hoses, and we know that's really what you're going to get out of 10Mbit ethernet, which is why we've asked for a different handoff meathod. Also, they charge us $2000 for local loop to run us to a building downtown, and from there it comes back into the building we're in, into a room down the hall from our NOC. They have their own reasons for this I'm sure, but no one's been able to tell me why. Our problem is that we've maxed out our supposed 10Mbps link, so they want us to get a metered DS3, charging us $4000 more a month, plus a setup fee. Now, under current UUNet performance, it's not likely we're going to do anything like that. It makes no sense to pay $4000 more, plus a $2000 install fee to get mediocre performance out of them. My question is, has anyone else out there with 10Plus service gotten a different handoff from UUNet? If so, how'd you get them to do it, and if not, did you ask? We've been quite upset with UUNet for the past 5 months, and seriously considering dropping them down to a t1 and using the DS3 we just had installed from anouther carrier as our main path to the net, but that does away with being really multi-homed. Any suggestions, questions, or comments would be appreciated. Once again, I understand that you only get 6Mbps out of a 10Mbps ethernet link, I just want to know why UUNet won't deliver a better handoff to their 10Plus customers and allow them to actually get 10Mbps. I guess they're going to try pushing tiered DS3 service, and if so, why even have 10Plus access? Doesn't make sense, unless you're a marketer... Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee
You could always plug an FDDI card into the back of the Netedge. -Deepak. On Wed, 9 Jul 1997, Joe Shaw wrote:
Anyone out there using UUNet's 10 plus setup? We were one of the original beta testers, and have had consistant complaints about the performance of the link because of the 10Mbps ethernet handoff to us. We can only get around 6Mbps out of the link before it hoses, and we know that's really what you're going to get out of 10Mbit ethernet, which is why we've asked for a different handoff meathod. Also, they charge us $2000 for local loop to run us to a building downtown, and from there it comes back into the building we're in, into a room down the hall from our NOC. They have their own reasons for this I'm sure, but no one's been able to tell me why. Our problem is that we've maxed out our supposed 10Mbps link, so they want us to get a metered DS3, charging us $4000 more a month, plus a setup fee. Now, under current UUNet performance, it's not likely we're going to do anything like that. It makes no sense to pay $4000 more, plus a $2000 install fee to get mediocre performance out of them.
My question is, has anyone else out there with 10Plus service gotten a different handoff from UUNet? If so, how'd you get them to do it, and if not, did you ask? We've been quite upset with UUNet for the past 5 months, and seriously considering dropping them down to a t1 and using the DS3 we just had installed from anouther carrier as our main path to the net, but that does away with being really multi-homed. Any suggestions, questions, or comments would be appreciated. Once again, I understand that you only get 6Mbps out of a 10Mbps ethernet link, I just want to know why UUNet won't deliver a better handoff to their 10Plus customers and allow them to actually get 10Mbps. I guess they're going to try pushing tiered DS3 service, and if so, why even have 10Plus access? Doesn't make sense, unless you're a marketer...
Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee
Well, the ATM connection to the Net Edge box is only setup to do 10Mbps, so at 6Mbps on ATM, you've filled your cells. I think the whole ideaology behind the thing is flawed, and if they're going to sell something they call 10 Plus, they need to at least provide 10 of something other than 10Mbps in theory. I'm not happy with UUNet (it took 5 months to get the Net Edge box replaced), and I doubt they will have anything but the smallest possible presence in our network in the future. Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee On Wed, 9 Jul 1997, Deepak Jain wrote:
You could always plug an FDDI card into the back of the Netedge.
-Deepak.
My impression [which could be wrong] was that the 10Plus service was delivered over clear channel DS3 between netedges and the actual 10Mbit/s portion was dealt with at the media exchange. I didn't know/think they formatted the DS3 as an ATM 10mbit/s circuit. Then again, I have never ordered 10Plus service. -Deepak. On Wed, 9 Jul 1997, Joe Shaw wrote:
Well, the ATM connection to the Net Edge box is only setup to do 10Mbps, so at 6Mbps on ATM, you've filled your cells. I think the whole ideaology behind the thing is flawed, and if they're going to sell something they call 10 Plus, they need to at least provide 10 of something other than 10Mbps in theory. I'm not happy with UUNet (it took 5 months to get the Net Edge box replaced), and I doubt they will have anything but the smallest possible presence in our network in the future.
Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee
On Wed, 9 Jul 1997, Deepak Jain wrote:
You could always plug an FDDI card into the back of the Netedge.
-Deepak.
What I got from UUNet and the VP of our company was that it was delivered over a 10Mbps ATM circuit, into the Net Edge, then out via 10Mbps ethernet. We've asked for a better handoff, and they refuse to deliver it. Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee On Wed, 9 Jul 1997, Deepak Jain wrote:
My impression [which could be wrong] was that the 10Plus service was delivered over clear channel DS3 between netedges and the actual 10Mbit/s portion was dealt with at the media exchange. I didn't know/think they formatted the DS3 as an ATM 10mbit/s circuit.
Then again, I have never ordered 10Plus service.
-Deepak.
On Wed, 9 Jul 1997, Joe Shaw wrote:
Well, the ATM connection to the Net Edge box is only setup to do 10Mbps, so at 6Mbps on ATM, you've filled your cells. I think the whole ideaology behind the thing is flawed, and if they're going to sell something they call 10 Plus, they need to at least provide 10 of something other than 10Mbps in theory. I'm not happy with UUNet (it took 5 months to get the Net Edge box replaced), and I doubt they will have anything but the smallest possible presence in our network in the future.
Joe Shaw - jshaw@insync.net NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee
On Wed, 9 Jul 1997, Deepak Jain wrote:
You could always plug an FDDI card into the back of the Netedge.
-Deepak.
Joe,
What I got from UUNet and the VP of our company was that it was delivered over a 10Mbps ATM circuit, into the Net Edge, then out via 10Mbps ethernet. We've asked for a better handoff, and they refuse to deliver it.
Having (briefly) alpha trialed a 10Mbps ATM / Netedge service on an MFS Worldcom ATM service, I can state conclusively state that this will *not* run well. In tests we managed to get a maximum of (from memory) 3.4Mb/s (running both directions simulatenously) through the service without it starting to drop packets. You need a decent bursty load simulator to really hit it, but the Net Edge buffers were a real problem. A memory upgrade on the NetEdge and them reworking the config helped, but not much. Our solution was to remove the NetEdge each end and plug straight into a Cisco AIP. Unsuprisingly this worked far better (though even that has its problems). [Those having religious objections to ATM, please excersize pluralistic tolerance by not bothering to repeat your objections just now :-) ] Are they implying that you can get 10Mb/s through this service without losing packets? (even unidirectionally). I would be interested to see this demonstrated with a traffic profile which would sit quite happilly on a 10Mb clocked serial port (or 10/45s of a DS-3 traffic or whatever). Alex Bligh Xara Networks
participants (3)
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Alex.Bligh -
Deepak Jain -
Joe Shaw