On Wed, 03 May 2006 06:32:24 -0000, bmanning@vacation.karoshi.com said:

er... a typo? should be... "... we turn ON the phones in their NOC."

No, turning the phones *on* is what you do to their help desk. :) Turning off the phones shouldn't inconvenience a NOC that much, since most of the people there probably have cell phones too. It mostly serves as a reminder that their HVAC and electrical feeds are equally under our control. ;) (No, we've never actually had to do it, and the actual business relationship is a *lot* more complicated than that - at one point, looking at the paperwork it wasn't clear if we were buying bandwidth from ourselves, or if we were a *re*seller of our bandwidth to ourselves. ;)