i just got off the phone with uunet. kudos to them for the new feature of updating their telephone message with master ticket number for widespread damage. i learned from their message that is a fiber cut affecting PA, NJ and NY, even before i spoke to a tech. however, i was calling cause only one of our t1s dropped out. turns out i was one of the first callers (where's my prize?!) about another generalized problem, this one affecting some switches in the PGH area. master ticket for the PGH area is #308557 master ticket for the PA area is #cns308532 (this tt# transcribed quickly from message!) deeann m.m. mikula network administrator telerama internet -- http://www.telerama.com abuse@telerama.com/spam@telerama.com 1.877.688.3200x501