Any AT&T engineers willing to help me out? I'm seeing some significant packet loss but only when using our AT&T circuit. (USING AT&T) Source: 67.192.51.58 Destination: 24.73.68.114 traceroute to 24.73.68.114 (24.73.68.114), 30 hops max, 46 byte packets 1 72.3.242.2 (72.3.242.2) 0.569 ms 0.566 ms 0.606 ms 2 core3-120.dfw1.rackspace.net (72.3.129.128) 0.359 ms 0.338 ms 0.366 ms 3 vlan903.edge4.dfw1.rackspace.com (72.3.128.52) 0.484 ms 0.476 ms 0.366 ms 4 12.87.41.177 (12.87.41.177) 2.111 ms 1.980 ms 1.864 ms 5 tbr1.dlstx.ip.att.net (12.122.100.42) 2.485 ms 2.474 ms 2.613 ms MPLS Label=32334 CoS=0 TTL=127 S=0 6 * ggr3.dlstx.ip.att.net (12.123.16.193) 2.091 ms 1.962 ms 7 * 192.205.35.142 (192.205.35.142) 2.210 ms 2.212 ms 8 vlan89.csw3.Dallas1.Level3.net (4.68.19.190) 2.483 ms 12.595 ms * 9 ae-81-81.ebr1.Dallas1.Level3.net (4.69.136.129) 15.869 ms * 6.799 ms 10 ae-1-12.bar2.Tampa1.Level3.net (4.69.137.117) 59.553 ms 33.089 ms 33.075 ms 11 * * * 12 ROADRUNNER.car2.Tampa1.Level3.net (4.79.146.2) 33.198 ms 33.463 ms 33.288 ms 13 gig14-0.tampfledc-rtr2.tampflrdc.rr.com (65.32.13.34) 33.341 ms 33.190 ms * 14 gig14-1-0.tampflc03-ar41.tampflrdc.rr.com (65.32.24.113) 36.223 ms 35.200 ms * 15 rrcs-24-73-68-114.se.biz.rr.com (24.73.68.114) 46.048 ms * * --- 24.73.68.114 ping statistics --- 374 packets transmitted, 193 received, 48% packet loss, time 373296ms rtt min/avg/max/mdev = 42.010/44.140/65.817/2.757 ms, pipe 2 (NOT USING AT&T) traceroute to 24.73.68.114 (24.73.68.114), 30 hops max, 46 byte packets 1 72.3.242.2 (72.3.242.2) 0.598 ms 0.972 ms 0.606 ms 2 core3-120.dfw1.rackspace.net (72.3.129.128) 0.504 ms 0.468 ms 0.441 ms 3 vlan903.edge3.dfw1.rackspace.com (72.3.128.51) 1.914 ms 1.954 ms 1.992 ms 4 xe-8-1.r02.dllstx09.us.bb.gin.ntt.net (157.238.225.221) 2.098 ms 2.138 ms 1.986 ms 5 4.68.63.221 (4.68.63.221) 60.079 ms 2.060 ms 2.120 ms 6 vlan89.csw3.Dallas1.Level3.net (4.68.19.190) 2.419 ms 15.234 ms 2.244 ms 7 ae-81-81.ebr1.Dallas1.Level3.net (4.69.136.129) 2.758 ms 14.855 ms 2.995 ms 8 ae-1-12.bar2.Tampa1.Level3.net (4.69.137.117) 33.125 ms 32.968 ms 33.334 ms 9 ae-7-7.car2.Tampa1.Level3.net (4.69.133.41) 32.984 ms 32.956 ms 33.192 ms 10 ROADRUNNER.car2.Tampa1.Level3.net (4.79.146.2) 33.161 ms 33.068 ms 33.343 ms 11 gig10-0.tampfledc-rtr2.tampflrdc.rr.com (65.32.13.65) 33.213 ms gig14-0.tampfledc-rtr2.tampflrdc.rr.com (65.32.13.34) 33.085 ms 32.954 ms 12 gig14-1-0.tampflc03-ar41.tampflrdc.rr.com (65.32.24.113) 34.965 ms 35.080 ms 34.845 ms 13 rrcs-24-73-68-114.se.biz.rr.com (24.73.68.114) 42.830 ms 43.941 ms 44.589 ms --- 24.73.68.114 ping statistics --- 122 packets transmitted, 122 received, 0% packet loss, time 121191ms rtt min/avg/max/mdev = 41.699/43.900/46.118/1.060 ms, pipe 2 ============================ Brad Tarno Backbone Network Engineer Rackspace IT Hosting ============================ Confidentiality Notice: This e-mail message (including any attached or embedded documents) is intended for the exclusive and confidential use of the individual or entity to which this message is addressed, and unless otherwise expressly indicated, is confidential and privileged information of Rackspace. Any dissemination, distribution or copying of the enclosed material is prohibited. If you receive this transmission in error, please notify us immediately by e-mail at abuse@rackspace.com, and delete the original message. Your cooperation is appreciated.