Hi all, Does anyone know of a direct phone number for someone with somewhat authority at GTT? Our prefix has been hijacked by a customer of theirs and we haven’t received any kind of response to our email and the guys on the phone seem to not speak very good English. Any ideas? Ammar.
Hi Ammar, Sorry to hear this has happened. I do not have any contact info, but have you tried announcing more specific prefixes to override the hijacker? Jason On Feb 13, 2015, at 20:10, Ammar Zuberi <ammar@fastreturn.net> wrote:
Hi all,
Does anyone know of a direct phone number for someone with somewhat authority at GTT? Our prefix has been hijacked by a customer of theirs and we haven’t received any kind of response to our email and the guys on the phone seem to not speak very good English.
Any ideas?
Ammar.
Ammar, Feel free to contact me off-list, and I'd be happy to take a look into this issue for you. Thanks! On 2/13/2015 8:10 PM, Ammar Zuberi wrote:
Hi all,
Does anyone know of a direct phone number for someone with somewhat authority at GTT? Our prefix has been hijacked by a customer of theirs and we haven’t received any kind of response to our email and the guys on the phone seem to not speak very good English.
Any ideas?
Ammar.
Hi all, Thanks so much for the responses. It looks like the issue has now been resolved! Ammar
On 14 Feb 2015, at 5:51 am, Adam Davenport <adam@davenpro.com> wrote:
Ammar,
Feel free to contact me off-list, and I'd be happy to take a look into this issue for you. Thanks!
On 2/13/2015 8:10 PM, Ammar Zuberi wrote: Hi all,
Does anyone know of a direct phone number for someone with somewhat authority at GTT? Our prefix has been hijacked by a customer of theirs and we haven’t received any kind of response to our email and the guys on the phone seem to not speak very good English.
Any ideas?
Ammar.
participants (3)
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Adam Davenport -
Ammar Zuberi -
Jason Canady