Robert Tarrall wrote:

1) www.google.com is in Spanish

Contact Google.

2) Web pages are slow - am assuming this is due to folks like Akamai sending them to content caches in Chile though I haven't tested it myself... God knows "web pages are slow" isn't particularly specific but I'm assuming an OC-3 with 3 DSL subscribers on it will be reasonably free of congestion and I know the upstream is competent.

Again. Akamai is helpful. Contact them.

3) End-user unable to complete an online e-commerce transaction due to a fraud-prevention service thinking he was a Chilean user trying to buy something with a US-based credit card.

There's no fast fix for this, but have you talked to MaxMind about chaning the Geo location ? They'll implent it fast and it's in their DB within a week, max 2, but it'll take 2 months at least, before it makes the internet turn-around. I've ranges, that were originally in Denmark, UK and Germany (we're in Ireland) and after half a year and actively submitting data to MaxMind, that actually ok. I've not had the necessity to contact Google or Akamai. However, the ecommerce issue is a bit worse, because there's some of'em out there, like one of the biggest hosters in the states, that have 2 year old data. Kind regards, Martin List-Petersen -- Airwire - Ag Nascadh Pobal an Iarthar http://www.airwire.ie Phone: 091-865 968