Re: Direct Phone Number which is regarding for AS297
kmw@hiwaay.NET (Wallace, Kinnith) writes:
43.136.32.198.in-addr.arpa text = "NOC-phone:01.800.424.9920"
I know I've mentioned this before, but dialing US 1-800 numbers (or even 01-800 numbers) is somewhat difficult from a lot of countries. Yes, there are a tricks. But don't assume someone in Korea can easily call a toll-free number. Please always provide an international direct dial number for your NOC. -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
Sean Donelan <SEAN@SDG.DRA.COM> uttered the following thing:
kmw@hiwaay.NET (Wallace, Kinnith) writes:
43.136.32.198.in-addr.arpa text = "NOC-phone:01.800.424.9920"
I know I've mentioned this before, but dialing US 1-800 numbers (or even 01-800 numbers) is somewhat difficult from a lot of countries. Yes, there are a tricks. But don't assume someone in Korea can easily call a toll-free number. Please always provide an international direct dial number for your NOC.
ISTR +1-888-xxxx being the international equivalent of 1-800-xxxx That works from .au anyway, and probably anywhere else with international direct dialling. BB -- -------------------- . . ------------------------------------- Ben Buxton . zipworld rfc1945: www.zipworld.com.au | Internet Network Guru . . people: +61.2.92.535.755 | Solutions bb@zipworld.net . . paper: +61.2.9247.5276 | Simplified
Unnamed Administration sources reported that Ben Buxton said:
ISTR +1-888-xxxx being the international equivalent of 1-800-xxxx
False... The US presently uses 800, 888, 877 and more are coming. We long ago ran out of space in the 800 "ip block"...
That works from .au anyway, and probably anywhere else with international direct dialling.
SOME carriers, serving SOME countries, may haul SOME calls to the the US and pass it off to the carrier handling the ""800"" call. But there are the following variables: Originating country Originating carrier terminating carrier {each # is served by a carrier} contract with the customer {THEY pay for the domestic leg, at least...} etc.... The UNIVERSAL international 'freephone' number is of the form "call collect -- 1 202 123-4567 ".....as that's all that will work from anywhere with international calling [i.e. not from East Timor's UN compound this week..] -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433
ISTR +1-888-xxxx being the international equivalent of 1-800-xxxx
Close, but no. The prefixes for international "caller pays" calls to US toll free numbers are: US Int'l (800) xxx-xxxx -> +1 880 xxx xxxx (888) xxx-xxxx -> +1 881 xxx xxxx (877) xxx-xxxx -> +1 882 xxx xxxx It is my impression that the implementation of these numbers depend on a lot of complicated telco stuff, and you can't reliably expect them to work everywhere. Remember that the US has many long distance companies, and each toll-free number is individually routed to the carrier that handles it, meaning that someone has to do a database dip to route these calls to the appropriate carrier once they reach the US. It's not like normal numbers where every LD company can deliver any call. So I agree, any NOC or anyone else who expects to be reachable from all over the world needs to have a regular old phone number. For companies that have some internal phone magic to route their 800 number that they want to use for all their calls, it would be quite adequate to have a POTS number somewhere in the US that is call-forwarded to the 800 number, since that call-forward is invisible to the caller. -- John R. Levine, IECC, POB 727, Trumansburg NY 14886 +1 607 387 6869 johnl@iecc.com, Village Trustee and Sewer Commissioner, http://iecc.com/johnl, Member, Provisional board, Coalition Against Unsolicited Commercial E-mail
On 10 Sep 1999, John R. Levine wrote:
It is my impression that the implementation of these numbers depend on a lot of complicated telco stuff, and you can't reliably expect them to work everywhere. Remember that the US has many long distance companies, and each toll-free number is individually routed to the carrier that handles it, meaning that someone has to do a database dip to route these calls to the appropriate carrier once they reach the US. It's not like normal numbers where every LD company can deliver any call.
Correct, this greatly depends on the international telco. Some countries have used 888 and other blocks for other uses so this greatly complicates matters. I was in Jamaica last month and had to used simplified 32 digit dialing to call a 800 number and that only worked some of the time. -- Check out the new Telecom tools site http://www.robotics.net/clec/
<> Nathan Stratton Telecom & ISP Consulting http://www.robotics.net nathan@robotics.net
John R. Levine, IECC, POB 727, Trumansburg NY 14886 +1 607 387 6869 johnl@iecc.com, Village Trustee and Sewer Commissioner, http://iecc.com/johnl, Member, Provisional board, Coalition Against Unsolicited Commercial E-mail
Unnamed Administration sources reported that John R. Levine said:
So I agree, any NOC or anyone else who expects to be reachable from all over the world needs to have a regular old phone number.
Milemarker: American Express still says "International; call collect, 1-nnn-xxx-yyyy" on the back of their card. So they have don't think any other scheme will work {yet}... -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433
ISTR +1-888-xxxx being the international equivalent of 1-800-xxxx
Close, but no. The prefixes for international "caller pays" calls to US toll free numbers are:
US Int'l
(800) xxx-xxxx -> +1 880 xxx xxxx (888) xxx-xxxx -> +1 881 xxx xxxx (877) xxx-xxxx -> +1 882 xxx xxxx
Watch out: http://www.areacode-info.com/history/2004.htm (top of the page) I know that's not an "official" source of information, but this page does claim that they intend to deallocate those area codes soon. I suspect it is because, as the number of toll free area codes increases (866, 855, 844, etc..!), it's becoming a burden to have to allocate a "mirror" code in each case as well. Anyway, I believe it's possible to have a toll free number that's only dialable in one area and have the same number allocated to someone else who has a toll free number only dialable from some other area, as long as the areas don't overlap. So who would the international caller reach in that case? -Phil
On Fri, 10 Sep 1999, Phillip Vandry wrote:
Anyway, I believe it's possible to have a toll free number that's only dialable in one area and have the same number allocated to someone else who has a toll free number only dialable from some other area, as long as the areas don't overlap. So who would the international caller reach in that case?
Correct, just like my Jamaica example, they allocate 800 number right now and there is a large amount of overlap. Many such numbers are just not reachable outside the US or require you to use special routing through the IXC that provides the number. -- Check out the new telecom tools site http://www.robotics.net/clec/
<> Nathan Stratton Telecom & ISP Consulting http://www.robotics.net nathan@robotics.net
-Phil
Yo John! This is not the way it is in Singapore. a US 800 is just a +1 800 there. I have used this many times recently.. RGDS GARY On 10 Sep 1999, John R. Levine wrote:
Date: 10 Sep 1999 11:06:34 -0400 From: John R. Levine <johnl@iecc.com> To: bb@zip.com.au Cc: nanog@merit.edu Newsgroups: local.nanog Subject: Re: Direct Phone Number which is regarding for AS297
ISTR +1-888-xxxx being the international equivalent of 1-800-xxxx
Close, but no. The prefixes for international "caller pays" calls to US toll free numbers are:
US Int'l
(800) xxx-xxxx -> +1 880 xxx xxxx (888) xxx-xxxx -> +1 881 xxx xxxx (877) xxx-xxxx -> +1 882 xxx xxxx
It is my impression that the implementation of these numbers depend on a lot of complicated telco stuff, and you can't reliably expect them to work everywhere. Remember that the US has many long distance companies, and each toll-free number is individually routed to the carrier that handles it, meaning that someone has to do a database dip to route these calls to the appropriate carrier once they reach the US. It's not like normal numbers where every LD company can deliver any call.
So I agree, any NOC or anyone else who expects to be reachable from all over the world needs to have a regular old phone number. For companies that have some internal phone magic to route their 800 number that they want to use for all their calls, it would be quite adequate to have a POTS number somewhere in the US that is call-forwarded to the 800 number, since that call-forward is invisible to the caller.
-- John R. Levine, IECC, POB 727, Trumansburg NY 14886 +1 607 387 6869 johnl@iecc.com, Village Trustee and Sewer Commissioner, http://iecc.com/johnl, Member, Provisional board, Coalition Against Unsolicited Commercial E-mail
RGDS GARY --------------------------------------------------------------------------- Gary E. Miller Rellim 20340 Empire Ave, Suite E-3, Bend, OR 97701 gem@rellim.com Tel:+1(541)382-8588 Fax: +1(541)382-8676
I was talking to a customer service type at Network solutions and he informed me that Network Solutions is making massive changes to the database. He didn't know what the changes would be, but he said that the customer service reps were warned to be ready for an onslaught of calls next week. btw, he said their internal name for the company is "Nothingworks Solutions". Jim __________________________________________________________________ Jim Dawson jdawson@navi.net GCN Communications, Inc. http://www.navi.net 618 NW Glisan St. Ste. 407 voice: +1.503.943.0400 Portland, Or 97209 USA fax: +1.503.943.0404 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To amplify slightly on Sean's point, Pacific Bell, for a while, only advertised a 800 number, for customer support, that was ONLY dialable from California. I couldn't dial into it from my Colorado offices and there was no general number. Out of state dial-in's were blocked. I had to call-forward through my California PBX to get to PacBell.
kmw@hiwaay.NET (Wallace, Kinnith) writes:
43.136.32.198.in-addr.arpa text = "NOC-phone:01.800.424.9920"
I know I've mentioned this before, but dialing US 1-800 numbers (or even 01-800 numbers) is somewhat difficult from a lot of countries. Yes, there are a tricks. But don't assume someone in Korea can easily call a toll-free number. Please always provide an international direct dial number for your NOC.
kmw@hiwaay.NET (Wallace, Kinnith) writes:
43.136.32.198.in-addr.arpa text = "NOC-phone:01.800.424.9920"
I know I've mentioned this before, but dialing US 1-800 numbers (or even 01-800 numbers) is somewhat difficult from a lot of countries. Yes, there are a tricks. But don't assume someone in Korea can easily call a toll-free number. Please always provide an international direct dial number for your NOC.
Indeed. In DE for example all 0-800 (=US 1-800 numbers) are registered since full liberalisation with the RegTP (read FCC like). They provide a db of such numbers which ever operator can download daily (at least) and update the data fill in their switches accordingly to facilitate the routing between operators. At the end of the day of course each and every of these numbers gets routed to a geographic number. I've heard there are plans for an EU wide scheme but dont hold your breath. I guess from the comments so far there is no such universal scheme in the US not to mention anywhere else on the planet ? I believe on can obtain so-called 00-800 type numbers from the ITU but it seems that unless there are transit and/or interconnect agreements between the 27 million global operators to actually route these, they simply dont work. Telco stuff is different as we all know, be glad for what we have in the Internet. Cheers Dave
participants (10)
-
Ben Buxton -
Dave Morton -
David Lesher -
Gary E. Miller -
Jim Dawson -
johnl＠iecc.com -
Nathan Stratton -
Phillip Vandry -
Roeland M.J. Meyer -
Sean Donelan